Customer Service Rep - Thomaston, GA 1st Shift

Customer Service Rep - Thomaston, GA 1st Shift

Ranew's Companies is seeking a Customer Service Representative to join our growing team in Thomaston, GA.

As a customer service representative at Ranew’s you will serve as the primary liaison between the company and our major customers. You will work in a high paced environment and need to possess the ability to prioritize tasks, communicate efficiently and effectively while driving action within the organization. This is a key role within the company, assuring that we understand our customers’ requirements and enabling our operations teams to exceed those expectations.

Location: Thomaston, GA
Salary: $14 - $16 / hour (starting pay is based on experience and shift)
Job Type: Full-Time | 1st Shift
Benefits: Performance Bonus, Paid Holidays, Medical, Dental, Vision, Life, 401K

Customer Service Representative Responsibilities:

• Providing outstanding customer service for all customers by utilizing in-depth knowledge of company products and processes.
• Manage all aspects of customer orders and follow-up to ensure timely completion.
• Ensure production schedules align with customer priorities.
• Respond to customer inquiries, concerns or issues. Work internally to ensure that actions are taken to satisfy requests made by the customer.

Customer Service Representative

Qualifications:

• Outstanding verbal and written communication skills required.
• Excellent computer skills required, including familiarity with Microsoft Office applications.
• Attention to detail
• High degree of customer focus
• Experience working with ERP or other planning systems preferred

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.