Reconciliation Supervisor

Reconciliation Supervisor - Patient Financial Services

The primary responsibility of a Reconciliation Supervisor is to provide oversight of the staff and processes related to all unposted cash payment variances among several databases. The position requires a solid understanding of accounting methodologies and strong knowledge of medical payments, both insurance and guarantor. An understanding of insurance PLB transactions is also advantageous. The Reconciliation Supervisor serves as the primary liaison between Revenue Cycle and Corporate Accounting, ensuring all variances are identified and resolved.

Reconciliation Supervisor Key

Duties include:

• Staffing the Reconciliation Team of Reconciliation Specialists
• Establishing best practices regarding variance detection and mitigation
• Training, mentoring and counseling a small team of specialized employees
• Creates tools to monitor variances and expedite resolution using Excel, Business Intelligence and other database extracts
• Identifying new, more automated workflows to replace manual processes where prudent
• Ensures all daily functions (BAI, PLB, Daily Reconciliation Worksheets, Cash Tracker, etc) are completed in a timely manner according to system needs
• Responsible for creating, updating and enforcing Hospital and Departmental Policies & Procedures
• Leads weekly Reconciliation meetings to provide regular updates to senior leadership
• Acts as a subject matter expert to assist others within Revenue Cycle and Accounting
• Guides and assists all departments that receive insurance, guarantor or General Ledger payments with respect to daily deposit and reconciliation processes
• Coordinates staff efforts to quickly identify and resolve all payment variances
• Serves as a project leader during system upgrades
• All other duties as assigned.

Requirements:

• Education
• Required:
  
  High school diploma or equivalent
• Preferred:
  Associate's or Bachelor's degree in Healthcare Administration, Finance, Accounting or a related field
• Experience
• Required:
  
  3-5 years of experience in Healthcare Payment Reconciliation, medical payment posting or revenue cycle
• Preferred: 1-3 years of experience working with FUSE, Lawson and/or Soarian Financials
• Preferred: at least 1-3 years of leadership or supervisory experience in a revenue cycle or billing environment

Knowledge, Skills & Abilities

• Exceptional skills in Microsoft Office products including Word, Outlook & One Note
• Advanced Excel skills including Pivot Tables, X-Lookup functions and data analysis
• Basic skills in Microsoft Visio or other flowcharting methodologies
• Strong mathematic skills with an emphasis on basic Accounting Principles
• Proven ability to resolve complex payment discrepancies and optimize workflows to enhance revenue cycle efficiency using a data-driven approach
• Ability to interpret electronic and paper ERA/EOB's
• Experience with communicating with internal & external customers regarding process, requesting information and sharing results
• Detailed knowledge & understanding of reconciliation methodologies and cash clearing
• Basic knowledge of Medicare, Medicaid, Commercial Insurance, Self-Pay, Workers Compensation and Third-Party liability requirements/guidelines
• Knowledge and ability to comply with HIPAA and patient confidentiality policies
• Strong analytical and problem-solving skills
• Exceptional organizational and time-management skills
• Ability to handle multiple tasks and quickly adapt to changing priorities in a fast-paced environment
• Attention to detail, accuracy and data entry skills
• Excellent communication skills, verbal and written
• Proven ability to lead individuals and/or a team
• Familiarity with medical terminology

Perks/Benefits:

(for eligible employees):

Have optimal opportunity for career growth within our growing organization

Medical / Dental

Retirement Plan

PTO and paid life insurance

Work/Life Balance

Planning for the Future

Low-Cost Prescriptions

Health & Wellness Benefits

Planning for Life's Unexpected Moments

Helping You to Advance Your Career

Mission

To provide safe, innovative and compassionate care for our communities.

Vision

A healthier region, stronger communities, meaningful work, and trusted care