Quality Assurance Manager

Quality Assurance Manager (SQF Certified)

Department: Quality Assurance

Reports To: Plant Manager

Job Type: Full-Time

We are seeking an experienced and results-driven Quality Assurance Manager to lead our food safety and quality programs. The ideal candidate will possess a strong background in food manufacturing, regulatory compliance, and quality systems management, with extensive knowledge of SQF (Safe Quality Food) certification requirements
. This position is responsible for ensuring product quality, food safety, regulatory compliance, and continuous improvement initiatives throughout the facility.

• Manage and continuously improve the company's Food Safety and Quality Management System.
• Serve as the facility's primary SQF Practitioner and maintain SQF certification readiness.
• Lead all SQF, customer, regulatory, and third-party audits.
• Develop, implement, and monitor quality assurance policies, procedures, and standards.
• Oversee HACCP, GMP, allergen control, environmental monitoring, traceability, and sanitation programs.
• Conduct root cause analysis and implement corrective and preventive actions (CAPA) for quality and food safety issues.
• Lead investigations related to customer complaints, non-conforming products, and food safety incidents.
• Monitor quality metrics and develop action plans to drive continuous improvement.
• Ensure compliance with FDA, USDA (if applicable), FSMA, and customer requirements.
• Collaborate with Production, Operations, Maintenance, and Supply Chain teams to improve product quality and operational efficiency.
• Manage supplier quality programs, including vendor approvals and performance evaluations.
• Train and mentor quality team members and cross-functional personnel on food safety and quality standards.
• Prepare reports and communicate quality performance to senior management.

• Strong knowledge of SQF Code requirements and audit processes.
• Experience serving as an SQF Practitioner.
• Thorough understanding of HACCP, GMPs, FSMA, sanitation, allergen management, and food safety regulations.
• Experience leading internal, customer, and third-party audits.
• Strong analytical, problem-solving, and leadership skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office Suite and quality management systems.

• PCQI (Preventive Controls Qualified Individual) Certification.
• HACCP Certification.
• Experience in USDA-regulated facilities
• Leadership and team development
• Regulatory compliance expertise
• Data analysis and reporting
• Root cause analysis
• Process improvement
• Cross-functional collaboration
• Decision-making and accountability
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development and certification support

Thomasville Cold Storage is committed to producing high-quality, safe food products while maintaining the highest standards of food safety, regulatory compliance, and customer satisfaction. We are looking for a passionate quality leader who shares our commitment to excellence and continuous improvement.