Customer Service Representative

• Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner
• Clean workspace as the first point of contact customers have with the facility
• Manage incoming phone calls, walk-in business, and written correspondence, directing matters to the appropriate person or department
• Provide clerical and administrative support to the General Managers and Service Advisors
• Handle receivables, payables, accounting-system data entry, spreadsheets, and month-end statement balancing
• Perform other related duties as assigned

• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Attentiveness and patience

Demonstrates strong customer service and interpersonal skills while managing administrative tasks, including accounting data entry and correspondence handling. Capable of multitasking and maintaining organization in a fast-paced environment.

• Customer Service Skills
• Interpersonal Skills
• Analytical Skills
• Problem-Solving Skills
• Organizational Skills

• Data Entry
• Accounting
• Spreadsheet Management
• Month-End Statement Balancing

• Multitasking
• Attentiveness
• Patience

• Clerical Support
• Administrative Support
• Incoming Phone Calls
• Written Correspondence