Quality Manager

Quality Manager - People & Process Leader with 5+ Years of Quality Experience and a BS in Engineering or Science

The Quality Manager will oversee end‑to‑end manufacturing and fabrication of water filtration equipment, including laser and saw cutting, welding, painting, and final assembly. This role partners closely with the Sr. Quality Manager and the Thomasville Operations Director, working cross‑functionally to drive quality excellence and support key business objectives.

This is a fully on‑site role located at the Thomasville, GA campus. Standard working hours are 7:30 a.m. to 4:30 p.m. The Quality Manager is responsible for supporting all quality needs across the Thomasville operations.

• Lead and develop a team of five direct reports using the MDI (Manage for Daily Improvement) process
• Provide coaching, feedback, and daily support

• Collect, analyze, and report on Customer DPD (Defects per Delivery), Supplier PPM (Parts per Million), COPQ (Cost of Poor Quality), and NCRs (Non‑Conformance Reports)

• Champion the 8‑Step problem‑solving methodology
• Lead and support RCCA activities

• Understand customer requirements and integrate feedback into quality processes

• Oversee the NCR process and ensure timely resolution

• Monitor supplier performance and lead supplier‑related root cause investigations

• Partner with Engineering to track and resolve drawing improvements (ECMs)

• Develop and implement quality procedures and standards
• Maintain quality records, reports, and documentation
• Implement relevant quality checks and processes (e.g., PPAP)

• Lead the Thomasville site through ISO 9001 certification

• Manage Quality RMAs and drive corrective actions

• Lead initiatives to improve quality performance and operational effectiveness

• Model behaviors aligned with being inspired to innovate, empowered to lead, and accountable to deliver
• Perform other duties as assigned

• Servant‑leadership mindset
• Strong listening and communication skills
• Ability to balance strategic focus with day‑to‑day tactical execution
• Proficiency in problem solving and RCCA implementation
• Ability to read and interpret blueprints; GD&T experience required
• Experience in quality inspection and auditing
• Ability to create and revise ISO 9001‑compliant documentation
• Ability to travel as needed

• BS degree in Engineering or a Science field (required)
• ISO 9001 or equivalent experience (required)
• 5+ years of Quality Manufacturing experience (required)
• 5+ years of Quality Management experience (preferred)
• Certifications such as CQA, CQE, or Six Sigma Green Belt are a plus

Estimated salary range: $90,000–$130,000 plus bonus

Actual starting pay depends on experience, skills, and location

Xylem does not provide visa sponsorship for this position.

• Medical, Dental, Vision
• 401(k) with company contribution
• Paid time off and parental leave
• Tuition reimbursement

Proud to be an Equal Employment Opportunity (including disability and veterans) and an affirmative action workplace. Xylem fosters an inclusive environment free from discrimination or harassment.