Customer Experience & Service Supervisor; Automotive
Job in
Thomson, McDuffie County, Georgia, 30824, USA
Listed on 2026-03-02
Listing for:
Consortium for Clinical Research and Innovation Singapore
Full Time
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Customer Experience & Service Supervisor (Automotive) [0580]
- Working Days: 5.5 Days Alternate Saturday 9am-6pm / 9am-3pm
- Budget: $3,500 - $4,000 + AWS + Bonus + 2 meals provided
- Office at Ang Mo Kio / Upper Thomson
- Leading customer service team of 4 and perform on ground customer service duties.
- Must be able to figure out new marketing ideas and strategies in attracting new customers and retain current base.
- Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
- Work with marketing staffs to figure out marketing plans and strategies.
- Handle phone or walk-in customer's feedback / complaints / inquiries effectively and professionally.
- Maintain an effective communication to ensure customer retention.
- Generate reports and suggest service improvement initiatives and processes.
- Maintain and update appointments for servicing and repairs.
- To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
- Upsell products and services to customers.
The Supreme HR Advisory Pte. Ltd || 14C7279
Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R
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