Identity & Driver Cred Spec - Thomson

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Identity & Driver Cred Spec 1
- Thomson

Department of Driver Services

JR

Day (United States of America)

$32,000 /ANNUALLY (NON-NEGOTIABLE)

• Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment?
• Are you dependable and motivated with a strong commitment to providing excellent customer service?
• Are you looking for a career path in public service?

If you answered “yes” to all these questions, then the Department of Driver Services would love for you to become a respected member of our team.

Position Title:

Identity and Driver Credential Specialist 1 (CDL Center)

Status:
Full-Time

Salary: $32,000 /annually (non-negotiable)

The Georgia Department of Driver Services (DDS) is a progressive agency that encompasses a broad range of activities and programs.
Our Mission at DDS is to provide secure driver and identity credentials to our customers with excellence and respect .

As an Identity and Driver Credential Specialists 1 for DDS, you will help make everyday life possible for thousands of State of Georgia residents. The successful candidate in this role can make a positive impact on the lives of their customers that walk in whether its issuing learners permit to teens, welcoming newcomers by converting out-of-state licenses, awarding driver licenses to the first-time drivers by administering examinations or issuing identity cards in compliance with state laws and regulations.

The focus of this position is working with and through others within established guidelines. The ability to interact comfortably with a diverse population is important. The successful candidate in this position must be friendly and genuinely interested in helping others. Patience and attention to detail is a major focus of the job, and those details need to be handled quickly, accurately and efficiently.

• DDS believes in internal mobility and career advancement opportunities for our employees with satisfactory performance to transition from Identity and Driver Credential Specialist 1 to Identity and Driver Credential Specialist 2 with an increase of 10%.

Identity and Driver Credential Specialist 1

After 12 months of employment

$1600

After 18 months of employment (promotion to Identity and Driver Credential Specialist
2)

$1600

• Certified Commercial Identity and Driver Credential Specialist at commercial customer service centers receive a stipend each pay period.

• Working with citizens to ensure applications, records and documents are completed accurately.
• Accompanying drivers in vehicles for commercial skills test and in both a traditional and virtual capacity for non-commercial skills tests, to evaluate their ability to adhere to Georgia’s driving laws.
• Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.
• Operating visual testing equipment.
• Accurately collecting payments via cash or credit cards

• Must be eighteen (18) years of age
• Completion of a high school diploma or GED is required
• A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.

• At least one (1) year of Face-to-face Customer Service experience within the last five years
• At least one (1) year of Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
• Comfortable working with computer and internet technology.

• At least three (3) years of Face-to-face Customer Service experience within the last five years
• At least three (3) years of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years
• Live within 30 miles of the Customer Service Center for which you are applying
• Bilingual skillset preferred

Road skills tests are…