Associate II, Fund Administration; Core

About Juniper Square

Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition.

With JunieAI, our purpose‑built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder‑led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come.

Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger.

If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us!

Our Investor Services team is an exciting and quickly growing team at Juniper Square that is responsible for tackling high priority workflows for our Fund Administration and Deal Services customers. We are seeking an Associate II to act as a trusted partner to our real estate private equity customers and their investors. You will act as a generalist, performing a variety of critical activities across a broad set of our services clients.

This will involve delivering administration solutions, payments and compliance services. You will grow your project management, communication, customer management, and process improvement skills while delivering positive outcomes to clients and directly impacting our customers’ day‑to‑day operations.

Candidates must be available to work primarily during Pacific or Mountain Time business hours.

• Build knowledge of our evolving software and the real estate private equity industry.
• Use Juniper Square software to support our fund administration and investor services customers.
• Perform workspace management tasks on behalf of our clients, including investor position creation and reviewing work spaces for accuracy and completeness.
• Support customers during their fundraising process by understanding customer goals and timelines, articulating the value of Juniper Square software and processes.
• Monitor customer health and provide feedback to internal teams.
• Balance fulfilling customer requests with adherence to our scope of work and SLAs.
• Manage treasury related activities such as logging LP contributions and handling payments for customers.
• Investigate payment breaks and chargebacks; coordinate with bank partners to resolve exception items and ad‑hoc requests.
• Identify and flag areas of improvement including operational controls, to team leads and/or managers.

• 1+ years experience in fund administration or investor services related roles.
• High level of integrity and desire to consistently do the right thing for our customers and for the business.
• Strong written and verbal communication skills.
• Ability to be a self‑starter: you identify problems and take ownership of finding and implementing solutions.
• Highly flexible and adaptable to change; ability to handle multiple projects at once while staying close to the details.
• You see opportunity in ambiguity; this is the right role for you if you have a vision for building something new and big.

Compensation for this position includes a base salary, equity and a variety of benefits. The U.S. base salary range for this role is $65, USD and the Canadian base salary range for this role is $70, CAD. Actual base salaries will be based on candidate‑specific factors, including experience, skillset, and…