Senior Manager, EV Product Portfolio Strategy

Responsibilities

• Responsible for the corporation's EV product program strategy to meet market segments' needs and program operations and financial goals.
• Oversee and ensure all portfolio strategies meet corporate and customer needs and lead cross-functional teams to achieve program deliverables.
• Develop program filings and supporting materials in support of gaining regulatory approval for EV programs.
• Coordinate closely with Policy, Regulatory, Strategy and Product Delivery teams within the Company.
• Implement all aspects of product and program's overall operational goals to include: overall Program Management oversight/coordination, sourcing activities and ownership, launch activities, customer experience, program life‑cycle management, and developing tools and metrics to measure customer satisfaction.
• Champion and deliver continuous improvement opportunities using operations and customer satisfaction data.
• Manage all aspects of daily product and program issues across segments.
• Lead initiatives across departments and with external vendors to achieve goals.
• Develop program financial budgets.
• Track the progress of each program against targets with accountability to program financials.
• Responsible for ensuring programs are being implemented within regulatory policies and requirements (specific for each state).
• Drive and champion recommendations to Product Development and Technology Services of new technologies available and new features that need to be built to successfully deliver programs.
• Understand customers using internal and external data to determine customer needs, need gaps and preferences.
• Collaborate with business partners to understand market issues, industry developments, competitors, market segment development/evolution, pricing strategies, value proposition, etc. and make recommendations on strategy.

• Bachelor's degree in business, operations, strategy, marketing, or related discipline
• Minimum of 5 years' experience in operations, product management, product development, or electric transportation is required
• Advanced degree preferred
• Demonstrated experience participating on and/or leading cross-functional team activities and partnering across internal and external teams to move work forward and deliver results
• Excellent written and verbal communication skills
• Previous experience creating/building dashboards/presentations and use of project management tools (i.e., Jira, etc.)