Solutions Consultant
Job in
Thornton, Adams County, Colorado, 80241, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager, CRM System
Job Description & How to Apply Below
- Drive product adoption and engagement across assigned accounts, helping customers realize measurable value
- Partner with customers to develop and execute success plans that increase usage and strengthen long-term relationships
- Deliver impactful enablement through training, consultations, and best‑practice guidance, including GenAI usage
- Use customer insights and usage data to identify growth opportunities and recommend targeted engagement strategies
- Build strong customer advocacy through champions, case studies, and testimonials
- Influence product direction by surfacing customer feedback, use cases, and market insights
- Lead onboarding and rollout strategies to ensure successful implementation and long‑term adoption
- Align with Customer Success, Product, and Revenue teams to support growth, retention, and renewal outcomes
- 2+ years’ experience practicing law in a top‑tier law firm or in‑house corporate legal team, or 5+ years’ experience in Consulting, Customer Success, or a related SaaS role
- Proven ability to deliver high‑quality work at pace with measurable outcomes
- Strong communication and presentation skills, with the ability to engage diverse stakeholders
- Consultative mindset with the ability to influence customers and guide best practices
- Self‑motivated and adaptable in a fast‑changing technology environment
- Experience working cross‑functionally and managing stakeholder feedback effectively
- Experience working in Legal Tech or with legal workflows (nice‑to‑have)
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