Revenue Operations Manager II

Responsibilities

• Lead the annual Sales Incentive Plan (SIP) planning and issuance process, coordinating with Sales Leadership, Finance, and HR to ensure timely and accurate plan rollout.
• Own and manage the operational cadence of the end-to-end sales compensation process. This includes establishing, running, and enhancing all related processes in close partnership with the calculation owners in FP&A.
• Develop, enhance, and operationalize new and existing processes to improve the efficiency, accuracy, and scalability of our compensation programs.
• Partner with FP&A to ensure the timeliness and accuracy of commission calculations by providing clean data inputs and managing the process flow. This individual may be asked to assist with pay modeling and other analytical requests.
• Design, build, and maintain robust reporting and dashboards to track key compensation metrics, including quota attainment, earnings, commission accruals, and incentive plan performance.
• Serve as the primary subject matter expert for all compensation-related operations and processes, providing timely support and resolving inquiries from the sales team regarding their attainment and the mechanics of their compensation.
• Analyze the effectiveness of compensation plans, identifying trends, and providing data-driven insights to leadership on plan performance and potential improvements.
• Manage and ensure the integrity of compensation data across all relevant systems, including Salesforce and any dedicated compensation management platforms.
• Lead projects focused on improving the compensation technology stack, including system enhancements, integrations, and the automation of manual processes.

• Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Experience in a highly analytical role focused on sales compensation, commission administration, or a related sales operations function.
• Advanced proficiency with Excel is required. Experience with Salesforce CRM is also required.
• Direct experience with compensation management software (e.g., Xactly, Varicent, CaptivateIQ, Anaplan) is strongly preferred.
• Exceptional analytical and problem-solving skills, with a proven ability to work with large, complex datasets and maintain a high level of attention to detail.
• Strong project management skills with the ability to lead operational cadences and process improvement initiatives from start to finish.
• Excellent communication and cross-collaboration skills, with the ability to explain complex compensation mechanics clearly and concisely to various stakeholders.