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Merchant Retention Strategist

Job in Thornton, Adams County, Colorado, 80241, USA
Listing for: Atlas Metrics
Full Time position
Listed on 2026-09-30
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR
Job Description & How to Apply Below

Sum Up is seeking a Merchant Retention Specialist in the El Paso, TX or Boulder, CO area. You’ll work with merchants at risk of canceling, guiding them to renewed value in Sum Up’s products and reducing churn through personalized solutions.

You’ll handle inbound cancellations, proactively reach out to inactive merchants, deliver 45+ outbound calls and 10+ resolution activities daily, and conduct trainings to boost merchant success while protecting revenue.

The Merchant Retention Strategist position in the Management & Operations, Sales field is open for applications.

Our team is growing, and we are hiring a Merchant Retention Strategist in CO, United States.

This role is for the Merchant Retention Strategist role at Atlas Metrics.

We are seeking a motivated Merchant Retention Strategist to join Atlas Metrics in CO, United States.

Consider building your career as a Merchant Retention Strategist at Atlas Metrics.

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