Sr. IT Instructional Designer

Overview

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.

• Partner with Program Owners & Business Leaders to select best learning modalities and design technical and professional learning solutions that drive capability development and business outcomes.
• Develop medium to high complexity learning experiences (ex: instructor-led training sessions (ILT & VILT), eLearning, performance support, video etc.) to address required capability gaps.
• Provide consultation to Village learning teams on best practices for creating learning experiences and leveraging common standards & templates.
• Other duties as assigned.

Required:

• 6-8 years of experience
• Must have experience in creating Virtual Instructor-Led Trainings
• Advanced proficiency with eLearning and/or video development software applications (e.g., Captivate, Camtasia, Articulate 360 etc.).
• Experience in Camtasia is HIGHLY preferred.
• A portfolio is required.
• Advanced Proficiency with graphic design, animation and/or audio recording tools (e.g., Photoshop, Illustrator, Audacity, Audition etc.)
• Instructional design including eLearning design and development, needs assessment, working with stakeholders.
• Demonstrated experience using adult learning theory and methodologies to design and develop training.
• Experience should include building job aids, facilitation guides, power points and scripts. Currently, work is focused on call center, telephonic services etc.
• Solid and rigorous project management skills including planning work, managing details, and keeping multiple tasks/projects on track.
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Advanced skills in Microsoft Word, PowerPoint and Outlook

Desired:

• Master’s Degree
• Certified Professional in Talent Development (CPTD)
• Associate Professional in Talent Development (APTD)
• ATD Master Instructional Designer

Bachelor’s Degree or a combination of education and/or progressively responsible work experience in related area may be substituted in lieu of degree on a year-for-year basis.

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance:
  Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development:
  Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities:
  Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance:
  Hybrid work and flexible working hours, employee assistance programme;
• Health:
  Global internal wellbeing programme, access to wellbeing apps;
• Community:
  Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor…