Wholesale Account Manager

Job Responsibilities

• Facilitate communication between our approved brokers and Quontic wholesale team members in a responsive and timely manner to ensure that all closing deadlines are met for a best-in-class broker and borrower experience.
• Collect and organize all necessary documentation, including P&L’s, wvoe’s, bank statements, and other financial records, from applicants and third-party sources.
• Maintain regular communication with loan officers, brokers, and third-party vendors to provide updates on loan status, address inquiries, and obtain missing information.
• Ensure all loan files are properly documented, organized, and tracked in the loan origination system, adhering to bank policies and compliance standards.
• Prepare and submit completed loan packages to underwriting for approval, including reviewing conditions and addressing any outstanding issues promptly.
• Adhere to all federal, state, and local regulations governing mortgage lending, as well as internal policies and procedures, to ensure full compliance at all stages of the loan process.
• Perform thorough reviews of loan files to identify and resolve potential issues or discrepancies, ensuring accuracy and completeness.
• Provide exceptional customer service to borrowers, loan officers, and other stakeholders throughout the loan process, addressing concerns and inquiries promptly.
• Identify opportunities for process optimization and efficiency gains, contributing to the continuous improvement of loan processing procedures.
• Support and mentor junior loan processors, offering guidance and expertise to foster their professional development.
• Perform special projects, and additional duties and responsibilities as required.

• Bachelor's degree (or equivalent); OR associate degree and two (2) years of experience in functional area; OR high school diploma (or equivalent) plus four (4) years of experience in functional area.
• Additional one (1) year of progressive experience in functional area.

• Demonstrated skills and experience with Non-QM mortgage loan products and documentation requirements, underwriting guidelines, and investor guidelines for wholesale channels.
• Must have working knowledge pertaining to compliance regulations governing mortgage lending and loan processing.
• Demonstrated experience with Microsoft Office 365 and the following technology: loan origination systems (LOS), Encompass preferred.
• Excellent attention to detail and analytical skills to identify errors, discrepancies, and potential risks.
• Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.
• Analytical and problem-solving skills.
• Interpersonal and communication skills with the ability to speak confidently.
• An ability to thrive in a fast-paced environment where priorities change daily, and where employees wear many hats.
• Detail-oriented with the ability to think "outside the box" and prioritize tasks and decisions in a timely manner.
• Self-directed, yet effective working as part of a collaborative team.
• Responsive and customer-focused with a demonstrated use of professional judgment.

Please note that we are authorized to hire from the following states: AZ, CA, CO, CT, DE, FL, GA, , IL, IN, KS, KY, LA, MD, MI, MO, NC, NH, NJ, NV, NY, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, WV. Successful applicants must be located in, or relocating to, one of these authorized states.

This role's annual base salary range is $81,000 - $103,000.

• Health, Dental, Vision, & Life Insurance
• Financial Wellness Planning &Coaching
• Counseling Support Services & Resources
• Paid Parental Leave
• Pet Insurance
• 401K Match
• Employee Bank Accounts with Quontic
• Generous Paid Time Off

The above is merely a description. Responsibilities and duties are not limited to the above. Quontic reserves the right to change job descriptions at any time.