Concierge

About Us

Chicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge outdoors with (or without) your dog. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more.

It is a warm and welcoming environment that brings together people of all ages. People from all over the community can engage in the joy of being human.

We think of our brand as that of a rambunctious, multi-generational family that works hard and plays hard. We’re driven to provide our employees with a supportive, meaningful work environment, by bringing all voices to the table and providing opportunities for mentorship with career growth.

Good Food. Good Friends. Great Fun. 🥒🐔🏓

The CNP Concierge, affectionately known as the “Mayor of Chicken N Pickle,” is the first to extend a warm welcome to every guest who walks through our doors. This highly visible role sets the tone for the entire Chicken N Pickle experience — greeting patrons with energy and confidence, providing clear direction, and ensuring everyone feels comfortable, informed, and excited to be at our venues.

This person is mature, poised, calm under pressure, and able to command a space with charisma. As the head guest greeter and guide, they create moments of genuine hospitality from the very first interaction.

• Serve as the primary greeter for all guests entering Chicken N Pickle
• Create a warm, engaging, and enthusiastic first impression
• Proactively approach guests — no one walks in without a welcome
• Clearly explain how Chicken N Pickle works (pickleball, dining, courts, events, activities)
• Direct guests to the appropriate areas: courts, dining spaces, event rooms, host stand, retail, etc.
• Escort and/or guide event groups to their designated locations
• Support communication between Events, Hosts, and Operations teams for smooth guest flow
• Anticipate guest needs and offer solutions before being asked
• Help manage crowd flow during peak times with confidence and composure
• Uphold venue standards of hospitality, cleanliness, and guest safety awareness
• Be a visible, approachable presence on the floor — always “on stage”
• Assist with basic FAQ: reservations, timelines, scoring, equipment, menus, activities
• Support special events, tournaments, and promotions as needed
• Knowledgeable about all things Chicken N Pickle, including our menu, pickleball, events and promotions

• Naturally charismatic, outgoing, and approachable
• Comfortable being the center of attention and talking to strangers all day
• Confident and calm — even when the venue is busy or chaotic
• Able to read a room and redirect gracefully when needed
• Passionate about hospitality and making people feel welcome
• Strong communicator who can give clear directions and explanations
• Professional, polished, and reliable
• Able to hold firm boundaries while remaining warm and gracious
• Enjoys creating fun, memorable experiences for guests of all age

• Previous experience in hospitality, guest services, events, or customer-facing role preferred
• Strong verbal communication skills
• Ability to stand and move around for extended periods
• Comfortable working in a fast-paced environment
• Conflict-resolution and de-escalation experience a plus
• Weekend, evening, and holiday availability as needed

• Guests immediately feel welcomed, oriented, and excited
• Event groups start on time and know exactly where to go
• Lines, confusion, and congestion are minimized through proactive direction
• The “vibe” of the building feels upbeat, organized, and guest-focused
• You are known by name — and guests ask for the “Mayor” or teammate by name when they return

This is an hourly, guest-facing position with opportunities for growth within Chicken N Pickle.

• Compensation: $20/hour
• Incentives: Eligibility for performance-based incentives and recognition programs
• Benefits may include:
  • Health, dental, and vision insurance (for eligible employees)
  • 401(k) with company match (where applicable)
  • Paid time off
  • Employee meals and venue discounts
  • Access to pickleball play and venue activities
  • Opportunities for professional development and advancement
• Schedule: Schedule includes evenings, weekends, and holidays