Site Reliability Engineer

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As part of our strategic growth and commitment to enhancing our operational flexibility, we are excited to announce our transition to a hybrid working model. We will be establishing offices in Austin, Boston, Chicago, Denver, New York City, Philadelphia, New Jersey, Raleigh and Toronto.  These cities will serve as key hubs for our operations. We are actively seeking talented individuals to join our team and support this dynamic shift.

Candidates interested in these opportunities should reside within a reasonable commuting distance from one of these future office locations, as employees will be expected to work from the office at least three days a week. This approach will enable us to cultivate a collaborative and innovative environment while providing the flexibility that modern work demands.  This position will be based out of the Denver office.
** Role Overview:
** As a Site Reliability Engineer (SRE) at Litera, you will play a key role in ensuring our SaaS solutions remain stable, scalable, and resilient. Your primary focus will be on enhancing operational efficiency and reliability across diverse cloud environments and their core infrastructure. You’ll leverage automation to streamline workflows, develop innovative tools, optimize monitoring and alerting systems, and provide rapid incident response.

This is a hands-on, team-oriented position that values collaboration and proactive problem-solving.
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* Key Responsibilities:

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* Qualifications:

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* • Experience as a Site Reliability Engineer or similar role
• Experience performing log analysis and software remediation
• Experience using configuration management tools (Terraform, Puppet, Ansible)
• Experience working with cloud platforms and remote collocated systems
• Deep knowledge in monitoring and alerting tools (New Relic, Datadog, Dynatrace)
• Knowledge of the mainstream databases (writing queries, tuning)
• Experience designing and troubleshooting large-scale distributed systems
• Knowledge of how distributed systems scale, fail, and recover
• Good problem-solving skills
• The ability to communicate effectively and break down complex issues
• The ability to learn quickly and navigate ambiguity comfortably
• The ability to remain calm and focused under pressure
** Preferred

Skills:

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* • Experience working in regulated environments such as GDPR, SOX, HIPAA, PCI
• Hands-on software development experience
** Comprehensive Benefits Package:
** Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
** California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only:
** The salary range for
** California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents
** is $125,000 to $150,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).Litera is a fast-growing software company and one of the leading legal technology suppliers in the world.

Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.
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