Permit Counter Supervisor Thornton

Join the City Development Building Inspection Division at the City of Thornton (population approximately 150,000), in the beautiful State of Colorado! We’re hiring a Permit Counter Supervisor with at least two years of supervisory experience to contribute to our growing community. We pride ourselves on our team’s deep expertise in building codes and our commitment to professional growth, all within a positive and inclusive environment where every member’s contribution is valued.

This role offers a collaborative and engaging work environment where you’ll play a key part in ensuring safe and compliant building practices within a dynamic and experienced team that encourages innovation, mentorship, and a strong sense of camaraderie. If you’re a skilled team player, we are excited to consider your application!

Under general direction, supervises, coordinates, and participates in the work activities of the permit technicians to assure that permits and contractor licenses are being processed, routed for review and issued in accordance with city policies.

• Establishes, evaluates, and revises permitting and licensing procedures, practices and rules in conformance with departmental policies.
• Reviews single-family residential construction blueprints and specifications for compliance with building codes, ordinances and standards.
• Coordinates with other city divisions to facilitate the review, issuance and inspection of permits and licenses.
• Provides interpretation and guidance regarding city policies with regard to the processing and issuance of permits and licenses.
• Consults with engineers, architects, contractors, and citizens to interpret and explain city permitting/licensing processes.
• Investigates complaints and assists internal and external customers in resolving problems and conflicts that may arise during processing of permits and licenses.
• Supervises and directs the activities of assigned staff; makes recommendations regarding hiring, discipline, termination or advancement of employees.
• Schedules employees, assigns work, and monitors progress; guides, trains and develops employees in the accomplishment of their duties and professional growth; evaluates performance.
• Assists employees in solving work problems. Attends and/or conducts a variety of meetings such as staff meetings and employee briefings.
• Answers questions and provides information about status of plan reviews, permits, inspections, and licenses.
• Coordinates, assigns and completes special projects as assigned.
• Gathers data and prepares special and periodic reports on operations.
• Assists in developing budget, collects data and materials, conducts research, and makes budget recommendations.
• Monitors expenditures against approved budget.
• Manages the Division website content and maintenance.
• Serves as liaison between the Building Code Advisory Board, City Attorney’s Office, and parties petitioning the Board. Accepts evidence submitted by petitioners.
• Provides expertise and troubleshooting of the permitting software program.
• Performs other duties as assigned.

Education/

Experience:

Associate degree in construction management, business, communication, or related field; four years’ progressively responsible administrative experience in building construction, inspection, or related field; and one year of lead or supervisory experience. Equivalent combinations of education and experience may be considered.

Licensing/Certification Requirements: ICC Permit Technician Certification is required within the first six months of employment. Residential Plans Examiner Certification (R3) is required within the first year of employment.

May need the ability to travel to various locations in a timely manner as the job requires.

Knowledge, Skills, and Abilities: Knowledge of local laws, statutes, and ordinances related to construction, signs, fences, and building inspection;
Knowledge of the policies, procedures and goals of the city of Thornton and the department;
Knowledge of the purpose, projects, organization, and employee responsibilities of the department;
Knowledge of the principles and practices of employee supervision;
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