EMS Coordinator

Hourly Wage Estimated: $40.15 – $58.58 per hour

HCA HealthONE Mountain Ridge is looking for an EMS Coordinator to coordinate the care experience for patients arriving by EMS. The role requires collaboration with the Clinical Nurse Coordinator, greeting and offloading EMS arrivals, ensuring timely patient hand‑offs, and maintaining the EMS off‑load area.

• Provide a consistent, courteous, and timely care experience for patients arriving by EMS.
• Collaborate with the Clinical Nurse Coordinator (CNC) to plan for the arrival of inbound patients and support processes that ensure timely initiation of care.
• Greet and offload all EMS arrivals during the scheduled shift.
• Collaborate with EMS partners to create an environment of teamwork that supports improved outcomes and service.
• Assist in managing department flow through coordination with the assigned CNC.
• Provide recommendations related to the EMS offloading process.
• Recommend and implement courses of action, including training and development of relief EMS RNs.
• Properly receive the patient and initiate patient care.
• Safely hand off each patient to the receiving RN for continuity of care.
• Act as a clinical resource for staff members and assist in necessary education of nursing staff when not offloading EMS.
• Prepare and ensure equipment in the EMS offload area is stocked and functional.
• Participate in educational and training events with hospital staff and EMS agencies.

• Current RN licensure.
• BCLS.
• ACLS.
• PALS.
• TNCC – within 90 days of hire.
• ENPC – within 90 days of hire.
• CPI.
• Minimum of three (3) years of ED RN experience required.
• BSN or current enrollment in a Baccalaureate Nursing Program required.
• Prehospital work experience.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service), employee stock purchase plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial well‑being counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.