Retail Generalist Associate - Thornton Store

Overview

Goodwill of Colorado seeks candidates with production (retail, restaurant, hospitality, manufacturing) and cash handling experience for the Retail Generalist Associate position. Career growth opportunities are available within the organization.

Position: full‑time. Open availability is required, including evenings and weekends. Store hours are 9‑9 Monday‑Saturday and 9‑8 Sunday.

Pay and Benefits

Hourly pay $17.45. Eligible for Daily Pay. Full‑time employees qualify for medical, dental, vision, retirement, long‑term disability, short‑term disability, life, accidental death & dismemberment, flexible spending accounts and other voluntary supplements. Paid time off: vacation, sick, holidays, floating holiday, jury duty, bereavement leave. Goodwill of Colorado is a Public Service Loan Forgiveness eligible employer.

The Associate II, Retail Generalist brings knowledge of retail products, merchandising, pricing and quality inspection. Tasks vary across departments—donation receiving, material handling, product processing, sales floor duties and cash register operation. This role involves frequent customer interaction and requires an Attitude of Gratitude to support the organization's mission.

• Crosstrain in other departments and act as a back‑up as required.
• Work closely with supervisors to support short‑handed areas and meet store goals.
• Accept customer donations, including loading/unloading, handling with care.
• Inspect, sort, price and research donated items.
• Obtain certifications for pallet jack, walkie stacker, forklift, hand dolly or other equipment to move and store product.
• Ensure sales floor is stocked per policies and procedures.
• Provide accurate cashier transactions and maintain balanced cash drawer.
• Assist customers with product questions, providing excellent service.
• Keep production and sales floor organized, stocked and clean for optimal presentation.
• Process e‑commerce items accurately and efficiently.
• Rotate or pull unsold or old products from sales floor.
• Help maintain a safe work environment for employees and customers.
• Job duties may extend beyond those listed.

• High school diploma or equivalent (preferred).
• One year experience in retail, product placement or merchandising (desired).
• One year of cash handling experience (preferred).
• High attention to detail and decision‑making ability.
• Adaptable to frequently changing schedules and tasks.
• Ability to obtain on‑the‑job and power equipment operator certifications.
• Ability to lift up to 75 lbs, use a dolly and pallet jack, endure prolonged standing, bending and lifting up to 8 hours per day.
• Willingness to work varied schedules, including weekends, evenings, holidays, and occasional overtime.
• Effective communication with customers and staff.

Lifting:
Light (≤14 lbs) frequently;
Moderate (15‑44 lbs) occasionally;
Heavy (≥45 lbs) occasionally. Carrying:
Light (≤14 lbs) frequently;
Moderate (15‑44 lbs) occasionally;
Heavy (≥45 lbs) occasionally. Other demands include pushing and pulling frequently, reaching at shoulder height frequently, twisting, bending, kneeling/crawling and squatting occasionally, continuous hearing, vision, hand/finger movements, walking, standing, occasional sitting and speaking.

Goodwill is an Equal Opportunity Employer that hires qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E‑Verify; contact DHS 888‑897‑7781 or visit (Use the "Apply for this Job" box below)./E‑Verify for more information. We promote a safe and drug‑free workplace. Candidates must complete pre‑employment screening (background check, drug test, reference checks etc.) and may be subject to ongoing screening; employment is contingent upon screening results.