Event and Party Part time associate
Listed on 2026-06-20
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Store - DEN-THORNTON, CO
Event Coordination- Plan and coordinate multiple events at once including children's birthday parties, craft classes, and other events.
- Engage with clients of all ages, from 4 to 94+, creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting, and other activities.
- Facilitate and implement party add-ons such as goody bags and balloons to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork.
- Adjust plans and events based on client feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold company cleanliness and safety standards; set up, break down, and clean before and after each event.
- Help customers shop, locate products, and provide solutions.
- Provide fast and friendly checkout experience.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards, completing enrollments.
- Educate customers on Voice of Customer surveys.
- Assist with omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unload, stocking, and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements; execute company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other team members.
- Cross‑trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
Other duties may be assigned as needed to support store operations and team success.
Preferred Knowledge, Skills & Abilities- Energetic and enthusiastic personality.
- Ability to handle job stress and interact effectively with guests of all ages and co‑workers.
- Excellent people skills.
- Experience working with children and children's events.
- Good communication skills—including written, verbal, and non‑verbal communication—as well as listening skills.
- Organizational skills, interpersonal skills, and creative problem‑solving skills.
- Retail and/or customer service experience required.
- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- Required to perform essential functions; if assistance is needed, contact your supervisor to engage in the interactive process to determine a reasonable accommodation.
- Public retail store setting; all public areas are climate‑controlled; some stock rooms may not be climate‑controlled; some outdoor work may be assigned to retrieve shopping carts or while unloading trucks.
- Frame shop contains glass cutter and heat press.
- Work hours include nights, weekends, and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:$15.16 - $17.70
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full‑time and part‑time Team Members. Benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and more.
Equal Opportunity EmployerMichaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together. All qualified individuals are welcome, and we commit to the full inclusion of all qualified individuals. We provide reasonable accommodations for employees with disabilities. If you need assistance to perform essential functions, please contact your supervisor or Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).
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