Relationship Banker - Amber Creek, Thornton, Broomfield, Shops at Ralston , Colorado Financial

Overview

This position engages clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM.

• Accurately and efficiently process cash transactions for clients as needed.
• Initiate deep conversations with clients to understand their financial and life priorities and connect them to solutions that meet their goals.
• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to accomplish tasks, building and nurturing strong relationships.
• Displays passion, commitment, and drive to deliver an improved client experience.
• Confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently and is comfortable engaging all clients.
• Adapts quickly to new information and technology platforms.
• Educates clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).
• Applies strong critical thinking and problem‑solving skills to meet clients’ needs.
• Follows established processes and guidelines, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity while focusing on results in the client’s best interest.
• Able to work weekends and/or extended hours, including possible scheduling at any financial center location within a reasonable distance.

• Experience in financial services and knowledge of financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary‑plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s Degree or business‑relevant Associate’s Degree such as business management, business administration, or finance.

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience
• Branding
• Client Management
• Client Solutions
• Advisory Relationship Building
• Business Development Pipeline Management
• Prospecting
• Referral Identification and Management

High School Diploma / GED / Secondary School or equivalent.

Shift: 1st shift (United States of America);
Hours per week: 40;
Locations include Arvada, Broomfield, and Thornton, CO.

Pay range: $25.00 – $26.77 hourly, determined based on experience, education, and skill set. Base salary only, not incentive eligible. Benefits eligible, including industry‑leading benefits, paid time off, and resources for physical, emotional, and financial well‑being.