Lead Specialist, Customer Success – Power & Technology
Job in
Thornton, Adams County, Colorado, 80241, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Client Relationship Manager, CRM System -
Business
Customer Success Mgr./ CSM, Client Relationship Manager, CRM System
Job Description & How to Apply Below
Responsibilities
- Act as a trusted advisor to senior stakeholders
- Help customers navigate their current subscriptions
- Deliver tailored success programs that drive measurable ROI and adoption
- Own and elevate Quarterly Business Reviews focused on outcomes and strategic alignment
- Monitor account health and proactively mitigate risk
- Identify expansion opportunities aligned to customer strategies
- Capture customer feedback and influence Product, Research, and Commercial teams
- Proven success managing complex, high‑value B2B accounts
- Bachelor’s degree in Business, Finance, Economics, or a related field
- 2+ years of experience in customer success, account management, or client‑facing roles
- Experience supporting technology companies a plus
- Understanding of power markets, energy transition, or infrastructure trends
- Strong stakeholder management and influencing ability
- Analytical mindset with ability to turn data into insight
- Advanced presentation skills
- Experience with Salesforce and Customer Success platforms
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