Property Management Specialist

Property Management Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Thousand Oaks, CA, US

3 days ago Requisition

Salary Range: $27.12 To $28.12 Hourly

Under the general supervision of the Property Management Supervisor, the Property Management Specialist provides administrative and daily operational support to the Property Management Department for the Affordable Housing, Low-Income Housing Tax Credit (LIHTC), and Public Housing programs. This role performs a wide variety of responsible technical and clerical work involving eligibility support, while providing quality customer service to applicants and residents.

Any combination equivalent to sufficient experience, training and/or education to demonstrate the knowledge and abilities listed below. Typically, this would be gained through:

• High school graduate
  and
• Two years of federally-funded housing programs experience and
• High-level bilingual Spanish/English written and oral skills and
• Bilingual, oral and written, in Spanish and English and
• Knowledge of Fair housing principles, practices and guidelines of Federal, State, and local agencies, for federally assisted housing management programs and
• Demonstrated general office skills, i.e., filing, accurate record keeping, telephone assistance, etc.
  and
• Intermediate skill level of Microsoft computer programs particularly Word and Excel and
• Possession of a valid Low-Income Housing Tax Credit and Public Housing Compliance Certification. If these certifications are not currently held, they must be earned within one year of filling this position.

• Two years working with HUD or other governmental procedures
• Associates degree in Business or other related field
• Advanced skill level with Yardi property management software and Microsoft Office programs including Excel, Word and Power Point
• Knowledge of housing assistance programs
• Customer service experience assisting low-income or challenged populations
• DHS/USCIS document system verification.
• Community organizations, other referral agencies and assistance resources availability.

Page Break

The following duties are normal for this position. This is not an all-inclusive list and the omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Perform data entry into AHA internal database systems; review information for accuracy, update information; and handle, review, protect confidential client information.
• Maintains frequent communication with the Eligibility Staff to ensure timely lease-up and minimize unit vacancies.
• Full-time attendance in the assigned office with regular, reliable and predicable attendance.
• Be available during agency business hours to meet client needs, coordinate with co-workers, attend face-to-face meetings at various locations, and handle day-to-day operations necessary for the position.

Essential and other important duties may include, but are not limited to, the following:

• Performs a wide variety of general clerical work including the maintenance of accurate and detailed eligibility records, verifies accuracy and updates information, researches and documents discrepancies, and inputs information into a computer system.
• Assist the Site Managers by performing a wide variety of routine administrative tasks to support the departmental operations; including set up file folders, make copies, scan documents, track and schedule appointments, prepare batch correspondence and program packets for mailing to program participants, waiting list registrants, applicants, tenants and owners as appropriate.
• Prepare a variety of correspondence, forms, notices, reports and notes of meetings.
• Retrieves and sends Income Validation Tool (IVT) reports within 120 days after a new move-in to the appropriate Site Manager.
• Processes eligibility and recertification paperwork accurately and within established time frames.
• Remains familiar with and consistently applies current regulations, policies and procedures of applicable housing programs.
• Maintains paper and computer records, reports and files of applicants and tenants accurately and confidentially per AHA policies and procedures.
• Maintains electronic files of move-in and move-out photographs for each property.
• Supports site staff, as needed, during peak inspection and/or recertification periods.
• Prepares and mails annual Fair Credit Reporting Law letters to current residents, as required.
• Calculates, prepares, and submits final move-out charges and supporting documentation to the Finance Department.
• Calculates…