Assistant Analyst; Revenue Operations

POSITION HIGHLIGHTS

• Revenue Operations:
  Support critical revenue programs including business licensing, utility billing, and revenue operations to maximize efficiency and compliance

• Drive Innovation and Improvement:
  Analyze data, forecast trends, identify operational gaps, and recommend improvements that strengthen financial performance and revenue recovery.

• Collaboration with Impact:
  Gain hands-on experience with municipal revenue systems by collaborating with departments across the City to streamline workflows and implement process improvements.

The anticipated hiring range for the Assistant Analyst position is $80,594 - $100,743 annually, with a full salary range up to $120,892
. The City typically makes offers within the hiring range based on the candidate’s experience and qualifications.

We are seeking a detail-oriented, analytical, and collaborative Assistant Analyst to support Revenue Operations in the Finance Department. This position plays a key role in advancing the City’s revenue programs by analyzing data, identifying opportunities for improvement, and working across departments to implement effective solutions.

The primary focus of this position is to assist with Citywide Revenue Operations, including utility billing, business tax administration, and other revenue generating programs. The ideal candidate brings a strong foundation in public sector operations, an aptitude for data tools such as Power BI and Excel, and a drive to support continuous improvement. The position reports to the Revenue Operations Manager in the Public Services Division.

• Performs data analysis, forecasting, and reporting in support of Citywide revenue programs, including billing, licensing, citations, invoicing, collections, and cashiering.

• Evaluates and improves operational procedures, internal controls, and compliance standards to strengthen revenue performance.

• Develops dashboards, reports, and visualizations using tools such as Power BI and Excel to inform decision-making.

• Coordinates water and wastewater utility rate administration, including consultant collaboration on financial studies, verification of cost-of-service data, and preparation of materials for City Council workshops and Proposition 218 hearings.

• Monitors and assesses legislation and regulations changes; recommends policies, procedures, and programs to ensure compliance.

• Prepares clear and concise staff reports, correspondence, and supporting documentation.

• Coordinates and collaborates with internal departments, external vendors, and other stakeholders to support effective revenue operations.

• Supports procurement and contract administration for division programs and services, including RFP development, vendor selection, contract compliance, insurance requirements, and timely processing of vendor payments.

• Assists in the planning and implementation of projects, process improvements, and technology initiatives that align with department goals.

• Researches and applies emerging technologies and best practices to improve revenue systems, compliance, and operational efficiency.

• Evaluates internal controls; advises on policies related to cash handling, accounts receivable, collections, and customer service.

Job Video Link URL:

The ideal candidate should possess:

• A valid Class C California driver’s license or ability to obtain one.

• Analytical and Insight-Driven: Uses data to identify operational gaps, forecast revenue trends, and recommend practical solutions that improve efficiency and fiscal outcomes.

• Technologically Proficient: Skilled in Power BI, Excel, and financial systems with a track record of building dashboards, analyzing large datasets, and visualizing performance metrics.

• Strong communicator: Translates technical data into clear, actionable insights for staff, management, and policymakers; able to document findings, draft procedures, and support training.

• Adaptable and Results-Oriented: Leverages revenue and compliance knowledge to deliver data-driven results and build partnerships that drive innovation and process improvement throughout the City.

• Integrity: Maintains standards of accuracy,…