Senior Manager, Service Contractor Safety

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas
-Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Let's do this. Let's change the world. In this vital role you will under minimal direction, the Senior Manager, Service Contractor Safety provide strategic and operational leadership for the development, implementation, governance, and continuous improvement of the Service Contractor Safety Program. The role works with partner contractors to establish EHS standards, systems, training, assurance processes, and performance expectations for contracted services.

This position serves as a senior technical advisor and business partner to site operations, facilities, engineering, procurement, EHS, business owners, and external service providers to identify and control risk, and improve safety performance across multiple sites, service categories, or business areas.

Key Responsibilities:

Program Strategy, Governance, and Leadership

Lead the development, implementation, maintenance, and continuous improvement of service contractor safety program elements, systems, standards, governance processes, and training.

Establish clear program expectations, roles, decision rights, escalation pathways, and accountability for service owners, contractor leaders, subcontractors, and internal stakeholders.

Partner with sites and partners to integrate contractor safety requirements into sourcing, contracting, onboarding, service planning, work execution, and performance management.

Provide technical guidance and influence business decisions involving contractor risk, service delivery, resource allocation, and corrective-action priorities.

Develop and oversee governance processes for contractor safety performance, including leadership reviews, scorecards, metrics, trends, and action tracking.

Use safety data, observations, audit findings, incident trends, and contractor performance information to identify systemic risks and direct program improvements.

Sponsor the use of appropriate technology, data analytics, and digital tools to improve the efficiency, consistency, and effectiveness of service contractor safety management.

Contractor Performance Oversight

Provide safety oversight for contracted services such as maintenance, facilities, utilities, calibration, janitorial, security, landscaping, waste management, pest control, food services, logistics, and other site support activities.

Establish expectations for contractor service-specific safety plans, procedures, scopes of work, and risk controls, and ensure suitable review and approval processes are in place before work begins.

Ensure contractor and subcontractor orientation, site access training, and task-specific safety training programs are effective, current, and consistently implemented.

Lead periodic contractor performance reviews and engage contractor senior leadership when significant, recurring, or systemic safety issues are identified.

Risk Management, Assurance, and Compliance

Ensure effective systems and resources are in place for the timely review of task risk assessments, job hazard analyses, safe work plans, permits, and other required safety documentation for contracted services.

Oversee contractor safety inspections, observations, audits, and assurance activities, and ensure non-conformances are documented, communicated, escalated, tracked, and resolved.

Compile, analyze, and communicate contractor safety statistics, trends, and performance insights to site, functional, and senior management.

Ensure high-risk contracted work is governed by effective permit-to-work and control-of-work processes, including lockout/tagout, electrical safety, hot work, confined space, work at height, line breaking, and other applicable programs.

Incident Management

Provide leadership for incidents and near-miss investigations involving service contractors, as necessary, and ensure root causes, corrective actions, and lessons learned are effectively…