Strategic Planning & Operations Sr Mgr - Global Customer Capabilities & Innovation

Career Category Sales & Marketing Operations Job Description

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year.

Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity‑related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award‑winning culture is collaborative, innovative, and science based.

If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Flexible Commuter role to Thousand Oaks, CA or Deerfield, IL site. You will work on-site a minimum of 3 days a week.

In this vital role, you will serve as a strategic partner to the Director of Strategic Planning & Operations and the GCCI Leadership Team. You will help translate strategy into execution by driving business planning, operational excellence, organizational effectiveness, governance, and transformation initiatives across GCCI. This highly visible role sits at the intersection of strategy, execution, and organizational leadership. The successful candidate will operate as a trusted advisor and force multiplier for leaders, helping drive alignment, accountability, and business outcomes across a complex and rapidly evolving global organization.

• Strategic Planning:
  Collaborate with GCCI leadership and key business partners to support the execution of GCCI priorities and strategic objectives. Actively track progress against annual goals and key initiatives, monitor milestones, identify risks, dependencies, and opportunities, and provide recommendations that support leadership decision‑making and successful strategy execution.
• Business Planning & Performance Management:
  Partner with Finance, HR, and leadership teams to support annual planning, budget management, workforce planning, and resource allocation activities. Develop and maintain KPIs, dashboards, and executive reporting to monitor financial performance, organizational health, and progress against strategic objectives, while providing data‑driven insights and recommendations to leadership.
• Operational Support:
  Coordinate GCCI leadership team activities and operating rhythms to advance strategic objectives. Partner with the Director to develop and manage action plans, governance processes, and initiatives that drive meaningful business impact. Support the translation of business priorities into clear deliverables, timelines, and execution plans, ensuring timely follow‑through, accountability, and alignment across stakeholders.
• Cross‑Functional
  
  Collaboration:
  
  Facilitate execution of key cross‑functional initiatives requiring coordination across functions, business units, and geographies. Organize and coordinate leadership meetings, workshops, planning sessions, and events with clear objectives, action plans, and follow‑up activities. Manage stakeholder coordination to ensure alignment, visibility, and effective communication across work streams.
• Project Oversight & Execution:
  Coordinate and project manage key GCCI initiatives and transformation efforts, ensuring seamless execution in support of organizational priorities. Track milestones, deliverables, KPIs, risks, and dependencies across work streams, driving accountability, timely delivery, and proactive escalation of issues requiring leadership attention.
• Leadership Team & Planning Support:
  Coordinate materials, stakeholder inputs, and…