Director,Field Effectiveness,Rare Disease and Oncology Job Thousand Oaks area,California USA,Business

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas
-Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity‑related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director, Field Effectiveness, Rare Disease and Oncology What you will do

The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.

Let’s do this. Let’s change the world. In this vital role you the Director, Field Effectiveness will have responsibility for leading a team instrumental in driving commercial success by enabling, advising, and supporting the sales force to achieve performance efficiency through driving insights, excellence, and efficiency.

Strong preference for flexible commuter role to Deerfield, IL or Thousand Oaks, CA office. You will work on-site 2 to 3 days a week.

Remote option will be considered.

This position reports to the Executive Director, US Field Excellence.

Accountable for program management and oversight of functional plan and execution of all field effectiveness programs and initiatives
Develop department’s organizational design, roles and responsibilities, and goals and objectives to deliver outstanding Field Effectiveness capabilities
Lead/ co‑lead special initiatives and projects (e.g. sales force size & structure, launch readiness
Actively monitor field performance and execution; identify issues/ opportunities and recommend solutions
Facilitate coordinating execution and pull-through of field force projects – customer targeting, field reporting, field alerts / suggestions, omnichannel / digital, field transformation, etc.
Lead and develop a team, and providing them with mentorship, coaching, and training
Collaborate with the broader GCCI (Global Commercial Capabilities & Innovation) organization to ensure alignment and support to deliver timely and accurate field effectiveness processes and deliverables
Monitor industry trends and marketplace to stay ahead of competition, improving and evolving capabilities to adapt to changing business needs

The Field Effectiveness team focuses on opportunities such as:

Proactively monitor business performance and execution; identify issues/opportunities and recommend solutions/course correction tactics as needed
Optimizing the field insight process, ensuring efficient and high‑quality reporting
Lead cross-functionally to drive improvements in field force effectiveness, including digital tools
Provide guidance and expertise to cross‑functional teams on field force activities, from prior experience and based on current industry trends and advancement
Serve as liaison to the operational delivery teams for escalation of support needs, new projects, or new process…