Director Business Continuity & Disaster Recovery

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Let’s do this. Let’s change the world. In this vital role you will be responsible for the strategic leadership, modernization, and global delivery of Amgen’s enterprise resilience capabilities. This role will lead the end-to-end BCDR service and plays a meaningful role in driving the multi-functional Global Business Resilience Network (GBRN) – in partnership with Global Security and Enterprise Risk Management – ensuring the organization can effectively prepare for, respond to, and recover from disruptive events impacting people, operations, technology, and critical business processes.

This role is being established to lead a material transformation of the BCDR service, driven by increased strategic expectations, rapidly growing global scope, and workforce growth. You will define and implement a modern service strategy and operating model, innovate new ways to deliver the service using automation and AI-enabled capabilities, and standardize global practices to improve resilience maturity, scalability, and business alignment.

• Define and implement a multi-year strategy for GBRN and BCDR aligned to enterprise risk, business priorities, and regulatory expectations
• Develop and implement a modern, scalable global operating model across Business Continuity, Disaster Recovery, Crisis Management, and Emergency Management
• Lead service modernization initiatives, including process simplification, automation, self-service, and AI-enabled capabilities
• Establish clear roles, responsibilities, governance, and RACI models across partners
• Lead and develop a globally distributed team, including expanded delivery capacity in India
• Establish consistent ways of working, intake, prioritization, and service management cadences
• Ensure effective onboarding, training, cross-skilling, and knowledge transfer across the distributed team
• Foster a culture of accountability, continuous improvement, and operational excellence
• Own enterprise Business Impact Analysis (BIA), Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and exercise programs
• Ensure alignment and integration across GBRN disciplines and with enterprise crisis and incident management processes
• Champion global integrated exercises, including lessons learned and corrective actions
• Maintain audit readiness and ensure compliance with internal policies, ISO standards, and regulatory expectations (e.g., FDA, EMA, SOX)
• Manage the BCDR technology roadmap, including tooling decisions, integrations, and platform optimization
• Partner to integrate BCDR with relevant enterprise platforms
• Drive automation of administrative and operational tasks to reduce manual effort and improve scalability
• Leverage data, metrics, and maturity assessments to make decisions and demonstrate value to leadership
• Serve as a senior partner to business, technology, security, risk, and regional leadership
• Translate resilience risks and capabilities into clear, business-relevant insights for executives
• Influence functional and regional leaders to drive accountability for resilience ownership

We are all different, yet we all use our unique contributions to serve patients. The…