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Supply Chain Manager – Development Supply Chain Technologies
Job in
Thousand Oaks, Ventura County, California, 91362, USA
Listed on 2026-06-02
Listing for:
Amgen
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Analyst
Job Description & How to Apply Below
Join Amgen's Mission of Serving Patients.
As a Supply Chain Manager – Development Supply Chain Technologies, you will join the Development Supply Chain Technologies (DSCT) organization and manage clinical customization in SAP/ERP to support process execution for Clinical Supply Chain Planning, Clinical Customer Service, Warehouse and Distribution.
Responsibilities- Manage assigned end-to-end processes and ensure their readiness for execution of clinical supply chain processes.
- Partner with DTI to assist with the resolution of technical incidents utilizing the Integrated Service Management-Service Now (ISM‑SN) application.
- Troubleshoot technical incidents with end users utilizing both internal resources and outside organizations such as External Trial Operations (ETO).
- Monitor iDoc failures and determine the root cause of issues.
- Act as a change record owner to support continuous improvement initiatives.
- Manage documentation and maintenance of clinical customization requirements to support readiness for key projects, audits, and inspections.
- Manage audit readiness playbooks for assigned processes.
- Interpret customers’ needs to identify potential opportunities for improvements.
- Generate Business Requirements (BRD) documents to initiate enhancements per the intake process.
- Support development of business cases for proposed system enhancements.
- Support and/or lead enhancement implementation.
- Act as primary tester for system enhancements and upgrades, which includes script authoring/approval, data preparation, test execution, and defect resolution test approval.
- Support training in the clinical OTC and/or PTS process at Amgen to DSC and cross functional staff.
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- Discretionary annual bonus program.
- Stock‑based long‑term incentives.
- Award‑winning time‑off plans.
- Flexible work models where possible.
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