Associate Director AI Value Realization, Neural Nexus

Overview

Associate Director AI Value Realization, Neural Nexus. This role will shepherd Amgen through a large-scale AI-driven transformation, guiding commercial teams to evolve from manual, point-in-time processes into an AI-enabled commercial ecosystem that changes how insights, decisions, and capabilities are delivered across Amgen’s brands. The role requires change leadership, technical acumen, and commercial pharma domain expertise. Flexible commuter role in Thousand Oaks, CA.

On-site minimum 2-3 days a week.

• AI Adoption Strategy & Transformation Planning
  Develop and execute end-to-end adoption and change management strategies to support the Neural Nexus AI transformation across Commercial and Medical. Translate complex technology and AI initiatives into clear, actionable roadmaps for analytics and business teams. Design future-state operating models that enable teams to transition from manual execution to AI-enabled stewardship and decision orchestration.
• Stakeholder Engagement & Leadership Enablement
  Identify and engage key stakeholders across CD&A sub-functions, including Revenue Forecasting & Competitive Intelligence, Primary Market Research, Global Insights, Data Strategy & Management, Data & Decision Sciences, Omnichannel Data & Analytics, Field Excellence, Brand Analytics, Reporting. Partner with leaders to assess readiness, manage resistance, and build sustained commitment to new ways of working. Coach leaders and managers to lead through ambiguity and embed a transformation mindset within teams.
• Communication & Adoption
  Create and deliver targeted communication strategies that articulate the “why,” “what,” and “so what” of AI transformation. Ensure communications resonate across technical and non-technical audiences. Drive understanding of how AI tools and platforms enhance human decision-making.
• Training, Capability Building & Workforce Evolution
  Design and support training programs that build AI fluency, platform literacy, and new role capabilities across teams. Help redefine roles, skills, and career paths as teams shift toward product ownership, governance, and stewardship models. Partner with L&D and functional leaders to embed capability building into day-to-day work.
• Impact Assessment, Risk Management & Measurement
  Assess organizational, role, and workflow impacts of AI and platform changes. Identify adoption risks and develop mitigation strategies. Define and track change success metrics (adoption, proficiency, behavioral indicators). Provide regular updates to senior leadership on progress and risks.
• Innovation & Continuous Improvement
  Bring out-of-the-box thinking to AI adoption and change design, delivery, and sustenance. Identify opportunities to pilot new engagement models, tools, or approaches that accelerate adoption and value realization. Stay current on AI trends relevant to commercial analytics and change leadership.

• Basic Qualifications:
  Doctorate + 3 years of technology enablement, organization change management, strategy consulting, or related experience; OR Master’s + 5 years; OR Bachelor’s + 7 years; OR Associate’s + 12 years; OR High school diploma/GED + 14 years.
• Preferred Qualifications:
  Bachelor’s or advanced degree (MBA, MS, or equivalent). Experience supporting large-scale technology and workforce transformations. Understanding of commercial pharma functions (marketing, sales, insights, analytics, data science, forecasting, data strategy). Familiarity with AI concepts and data platforms; ability to translate technical change into human impact. Strong communication, stakeholder influence, and change leadership presence. Ability to work across technical and business teams. High emotional intelligence and resilience in a fast-evolving environment.

We support your professional and personal growth and well-being with competitive benefits and a collaborative culture. Total Rewards include health and welfare plans, retirement and savings, flexible work models where possible, and other programs. Details and availability vary by location.