Senior Manager, Agentic AI Business Solutions

Senior Manager, Agentic AI Business Solutions What you will do

Let’s do this. Let’s change the world! In this vital role of Neural Nexus – Agentic AI Business Solutions, Senior Manager, you will be responsible for delivering prioritized Agentic AI solutions that support Amgen’s commercial and GCCI functions. This role focuses on the full execution lifecycle—design, development, implementation, rollout, and training—ensuring solutions are deployed on time, on scope, and with measurable business value.

You will partner closely with commercial insights, GCCI, AI&D, and technical teams to convert business needs into operational GenAI capabilities. This is a hands‑on delivery role where attention to execution detail, tactical coordination, and outcome‑driven mindset will be critical for success.

This role is ideal for a technically strong delivery lead who thrives on driving solution deployment and enabling business teams to fully adopt GenAI capabilities.

Flexible Commuter role to Thousand Oaks, CA office. You will work on‑site 2-3 days a week.

Strategic Leadership & Roadmap Development

• Execute delivery plans for assigned Agentic AI use cases, ensuring alignment with Neural Nexus priorities and milestone timelines.
• Support business and platform teams by translating commercial requirements into clear delivery objectives and working plans.
• Contribute tactical input to broader program planning by identifying risks, blockers, and dependencies across assigned work streams.

End-to-End Management of NN Platform Lifecycle

• Own the end-to‑end execution of designated Agentic AI solutions, from intake through deployment, ensuring each phase—design, development, testing, and rollout—is completed to specification.
• Drive agile development cycles in collaboration with AI/ML and Engineering teams to ensure models and agents meet business needs and reliability standards.
• Coordinate internal readiness activities, including UAT, access setup, system integration, and documentation to support solution go‑live.

Cross‑Functional Team Orchestration & Collaboration

• Partner with GCCI, Commercial Insights, and AI&D to ensure that Agentic AI use cases are correctly scoped, validated, and configured for maximum impact.
• Serve as a key tactical liaison between technical delivery teams and business users, ensuring clear handoffs, documentation, and timelines are maintained.
• Work cross‑functionally to troubleshoot blockers and maintain delivery velocity across teams and work streams.

Executive Stakeholder Management & Strategic Communication

• Provide status updates and delivery dashboards for assigned Agentic AI initiatives, focused on progress, risks, and delivery health.
• Collaborate with platform leadership to align solution rollout timing and messaging with broader program milestones.
• Communicate implications of AI outputs, system performance, and solution scope changes to business stakeholders with clarity and transparency.

Driving Platform Adoption & Value Realization

• Coordinate training sessions, office hours, and enablement resources to ensure business users can confidently utilize the deployed Agentic AI solutions.
• Partner with change enablement and analytics teams to track adoption metrics and gather user feedback post‑deployment.
• Identify usage trends and value realization metrics to help measure the impact of Agentic AI capabilities on operational efficiency or insight quality.

Change Management & Continuous Improvement

• Support change management by ensuring that solution delivery includes all necessary comms, onboarding, and process readiness steps.
• Facilitate feedback loops to identify areas for enhancement or retraining based on user interaction and system outputs.
• Help maintain and iterate on delivery processes and documentation to ensure consistency, quality, and sustainability of deployed Agentic AI solutions.

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of commercial analytics and/or operationalizing GenAI solutions experience

OR

Master’s degree and 4 years of…