CD&A – Senior Manager, IC Governance, Audit & Program Management

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** Career Category
** Sales & Marketing Operations## ##
** Job Description**## Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.##
** CD&A – Senior Manager, IC Governance, Audit & Program Management**##
** What you will do
** The US Field Excellence team provides guidance and support to the sales organization by optimizing field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation. This role sits within the Incentive Compensation team and is instrumental as IC programs grow in complexity, scale, and regulatory scrutiny. It ensures disciplined governance, audit readiness, and consistent execution across all U.S. field incentive programs.

Let’s do this. Let’s change the world. In this vital role the Senior Manager, IC Governance, Audit & Program Management will lead IC governance processes, own enterprise-level IC audit readiness, and drive disciplined program management across IC design and operations. The individual will support governance and delivery for multiple U.S. field incentive plans covering large, multi-therapeutic sales organizations. This role is an individual contributor with enterprise-wide influence.

The role partners closely with Sales Operations, Finance, HR, Compliance, IT, and Audit to ensure IC programs meet business needs while adhering to control and compliance standards.
** Flexible Commuter role to Thousand Oaks, CA or Deerfield, IL office. You will work on-site 2 to 3 days a week.
** This position reports to the Director Incentive Compensation and will be responsible for the following:
** IC Governance and Policy
*** Lead the annual review and governance of the Amgen Field Incentive Plan (FIP) policy in partnership with HR, Employment Law, and the IC Directors
* Drive continuous improvement across IC governance, audit readiness, controls, and execution discipline
* Manage portfolio-wide IC governance forums and escalation processes to enable timely, well-informed decision-making
* Define and enforce decision rights, escalation paths, and approval authorities across IC programs
** Audit Controls & Compliance
*** Own enterprise-level IC audit readiness strategy, including control design, documentation standards, and issue remediation; partner with Finance, Compliance, and Audit
* Identify, manage, and mitigate legal and compliance risk across IC programs; support issue remediation as needed
* Lead end-of-year IC reviews to assess compliance with SOPs, identify gaps, and define improvement opportunities for future cycles
* Drive reduction in repeat audit findings and control deficiencies year over year
** Program & Delivery Management
*** Provide governance oversight for IC payroll processing, ensuring strong controls, issue escalation, and separation of duties
* Lead IC service delivery governance with offshore/shared services teams (service standards, throughput, quality, controls, and escalations)
* Act as the escalation owner for complex IC operational issues across Sales Operations and vendors
* Manage vendor performance, SLAs, and cost efficiency for IC program support
* Maintain process maps/standard work instructions for IC operations and controls##
** What we expect of you
** We are all different, yet we all use our unique…