Lab Support Technician

• Ability to perform, verify, and give feedback on complex and involved services, procedures, and other general duties, independently, for a client base that may include Research.
• Continues to maintain the ability and knowledge for routine functionality.

Duration: 12 months contract

• Begins to become trained in Level II GLPs (if required).Read and train on area specific SOPs.
• Provides basic laboratory support functions including stocking and distributing supplies and equipment;
• Learns to follow Site guidelines, policies, and procedures, including lab regulations. Responsible for maintaining accurate documentation and records..
• Begins to demonstrate accountability for quality of product and services to minimize impact to functional areas.
• Begins to interact with the clients for needs assessment. Possess basic computer operation skills.
• Good comprehension and communication skills (both written and oral).Possess basic organizational and time management skills.
• Prompt and regular attendance to on-site workplace.
• May serve as designee for GLP equipment and areas and learns work order system (if required). Demonstrates a working knowledge of site guidelines, policies, and procedures, including lab regulations.
• Participates and contributes to group and project meetings.
• Performs problem resolution, including identifying problems and offering solutions.

• The ideal candidate is an early career to moderately experienced laboratory support professional who has hands-on experience working in a biotech, pharmaceutical, laboratory, or other regulated environment.
• The strongest candidate will understand GxP/GMP-regulated laboratory practices and have experience supporting laboratory operations, particularly temperature-controlled equipment, sample management, freezer/sample transfers, equipment maintenance or calibration coordination, and documentation.
• This is a hands-on lab operations/support position rather than a research scientist role.
• The individual does not need extensive scientific research experience or an advanced degree.
• Most of the position-specific equipment and processes can be taught. The manager is particularly interested in someone who combines laboratory experience with a customer-service mindset.
• The Operations group supports internal scientists, so the candidate needs to be responsive, approachable, organized, and comfortable helping scientists resolve day-to-day operational needs.
• The person must also be comfortable managing multiple priorities simultaneously, following established procedures, maintaining accurate documentation, and communicating issues such as temperature alarms to the appropriate stakeholders.
• Candidates with previous sample management, freezer management, temperature-controlled storage, or sample transfer experience is also highly desired.

• Associate degree and 2 years of experience OR
• 2 years in a technical school setting with hands-on experience OR
• High school diploma / GED and 4 years of experience

• Strong teamwork, communication, detail-oriented.
• Organization / Project Coordination: Candidate must be able to manage numerous activities at once, including equipment schedules, alarms, documentation, sample activities, and requests from scientists.
• Attention to Detail: Important because the technician will work with regulated equipment, samples, maintenance/calibration records, and documentation.
• Teamwork: Must work effectively within an Operations organization and with the scientists the team supports.
• Documentation: Candidate should be comfortable following procedures and accurately documenting activities, particularly within a regulated environment.
• Basic Computer
  
  Skills:
  
  Standard workplace computer skills such as Microsoft Word and similar tools are sufficient. No specialized software expertise was identified as mandatory.

• The role will manage lab operations activities including equipment and facility work orders, asset lifecycle coordination, sample receipt and shipment, material log-in, report quality control, temperature-controlled equipment support, and cross-functional follow-up with operational support teams.

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US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive…