Internet​/E-Commerce Sales Consultant

Description

Thousand Oaks, CA | Lexus | Premium luxury brand | Hospitality | Internet Sales | E-Commerce | BDC | Digital Sales | CRM | 1+ year automotive required | Must live within 30 miles | Veterans encouraged to apply | $50,000 - $150,000+ OTE

• You have automotive sales experience and a strong digital game -- you know how to turn an online inquiry into a booked appointment and a closed deal
• You're disciplined with your CRM, fast with your follow-up, and understand that the best internet salespeople earn loyalty before the guest ever walks through the door
• You live within 30 miles of Thousand Oaks and you're ready to represent one of the world's most trusted luxury brands in the digital space

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea:
do right by people, every time.

Lexus of Thousand Oaks is a high-expectation luxury store with a guest base that begins their ownership journey online. The Internet / E-Commerce Sales Consultant is the person who meets them there -- converting digital inquiries into real relationships and booked appointments through responsive, professional, hospitality-driven communication.

• Respond promptly to internet leads via phone, email, and text.
• Build rapport and assess customer needs, preferences, and budgets.
• Answer questions about vehicle specifications, performance, and technology.
• Present and demonstrate vehicles, including features and benefits.
• Negotiate pricing, trade-ins, and financing options.
• Guide guests through the sales process from initial contact to final purchase.
• Finalize sales agreements and follow up to ensure satisfaction.
• Maintain CRM records and stay updated on inventory and market trends.
• Support dealership events and ensure vehicles are sale‑ready.

• 1+ year of automotive sales experience in a franchised dealership -- required
• Internet sales, BDC, or e-commerce sales experience strongly preferred -- candidates who have worked leads from inquiry to appointment to close will be at a significant advantage
• Must live within 30 miles of Thousand Oaks, CA -- required
• Lexus or luxury brand experience a strong plus
• CRM discipline -- you don't let leads go cold and you don't skip follow‑up steps
• Fast, clear, and professional written communicator -- your emails and texts represent the Lexus brand
• Comfortable managing high lead volume simultaneously without losing the personal touch that earns appointments
• Valid driver's license with a clean driving record
• A hospitality mindset -- even behind a screen, every guest interaction reflects the standard of the brand

• OTE of $50,000 - $150,000+ annually
• Paid Lexus brand and product training
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong Internet Consultants grow into floor sales, finance, and sales management roles at Swickard
• Employee vehicle purchase and service discounts
• A store that takes digital seriously -- the tools, the processes, and the leadership support to perform at a high level in the internet department

• Lexus buyers are among the most digitally engaged luxury shoppers in the country -- they research thoroughly before they reach out, which means an internet consultant who responds fast and communicates well earns the appointment almost every time
• Thousand Oaks is an affluent, high‑intent market -- the leads here are serious buyers and the earning potential for a disciplined internet consultant is real
• Swickard is one of the fastest‑growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• A store that values the internet department as a revenue driver, not a pass‑through -- your results are tracked, recognized, and rewarded
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- are exactly what great internet sales looks like in practice
• Leadership that invests in your digital tools, your process, and your long‑term development

Lexus of Thousand Oaks gives a disciplined internet sales professional the brand, the market, and the organizational support to perform at the top of their game. Lexus buyers are loyal -- and the consultant who earns that loyalty online, before they ever visit the store, builds a book of business that compounds over time.

If you have the automotive experience, the digital discipline, and the hospitality mindset to earn a Lexus guest's trust through a screen -- we'd like to meet you.

#T5