Client Service Representative

Benefits

• Paid vacation available at start
• 5 PTO Days
• Paid Holidays
• Monday - Friday 8:45 am to 5:15 pm, rotating Saturdays 8:45 am to 12:15 pm

• Delivers a unique client experience aimed at improving client financial wellbeing and creating loyalty
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner
• Handles transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash and endorsements of checks.
• Accepts loan payments, issues money orders, cashier checks, traveler checks, foreign currency, cash advances and U.S. Savings Bonds.
• Processes all transactions within authorized limits, which includes check‑cashing limits – obtains manager approval on all required transactions.
• Identifies opportunities through meaningful conversations with clients, making appropriate referrals to consumer and commercial bankers.

• Excellent client service and communication skills, with the ability to interact with a variety of bank clients.
• Previous cash handling experience is beneficial.
• Proficient computer skills, which includes the ability to use a keyboard, ten‑key pad and basic capability to access information contained within bank‑wide systems.
• Effectively manage multiple priorities, work in a fast‑paced, changing environment and maintain a commitment to accuracy and timeliness.
• Follow policies, procedures and written instructions, as well as verbal instructions or directions from his/her manager.
• Ability to maintain confidentiality.