Academic Advisor

Description

POSITION: Academic Advisor

SUPERVISOR: Dean of Retention and Persistence

DEPARTMENT: Student Success and Dragon Pathways

LOCATION: On-campus, located in Tiffin, OH

JOB TYPE: Full-time

GRANT-FUNDED: No

SOC Code: 21-1012

The Academic Advisor serves as a student-centered advisor, advocate, and student success professional within the University’s Dragon Pathways model. The Academic Advisor supports students throughout the student lifecycle, from onboarding and transition to the University through persistence, degree progression, and graduation.

The Academic Advisor develops meaningful, proactive relationships with assigned students and helps students understand and successfully navigate their individual Dragon Pathway. Through developmental advising, individualized academic planning, proactive outreach, early intervention, and coordinated support, the Academic Advisor helps students overcome barriers, remain engaged, make informed decisions, and progress toward timely degree completion.

The Academic Advisor utilizes student success data, including academic records, enrollment activity, attendance, early alerts, predictive analytics, and other indicators, to identify students who may need additional support. The Advisor coordinates with faculty, academic departments, and campus partners to connect students with appropriate resources and create a coordinated student experience focused on persistence, retention, and completion.

• Serve as a primary student success partner within Dragon Pathways by building meaningful relationships with assigned students and providing consistent support throughout their University experience.
• Provide proactive and developmental academic advising to new and continuing students, including first-year, transfer, international, and other student populations, with an emphasis on engagement, persistence, academic success, and timely degree completion.
• Guide students through their individual Dragon Pathway by helping them understand academic requirements, expectations, milestones, resources, and opportunities from enrollment through graduation.
• Develop individualized academic plans and degree pathways by assisting students with course selection, registration, major and program exploration or changes, academic standing, degree progression, and graduation planning.
• Support the transition and onboarding of new students by providing proactive outreach, advising, registration assistance, resource connections, and follow-up beginning prior to enrollment and continuing through the first year.
• Monitor student engagement, academic progress, and enrollment activity using academic records, registration information, credit completion, attendance, early-alert notifications, predictive analytics, and other student success indicators.
• Identify students who may be at risk of stopping out or withdrawing and provide timely, individualized intervention based on academic performance, attendance, engagement, registration activity, financial or administrative barriers, academic standing, and other indicators.
• Develop individualized student success strategies and connect students with appropriate academic, financial, career, personal, and campus resources. Maintain consistent follow-up to ensure students are connected to and utilizing available support.
• Serve as a student advocate and navigator by helping students identify and resolve academic, enrollment, financial, and administrative barriers that may interfere with their ability to persist and progress toward graduation.
• Collaborate across the University to support the student lifecycle, working closely with faculty, academic departments, Student Accounts, Financial Aid, Admissions, Career Services, academic support services, athletics, and other campus partners.
• Coordinate and support student success initiatives and campaigns designed to improve onboarding, engagement, persistence, retention, and graduation outcomes.
• Support registration and academic progression by assisting with course adds, drops, withdrawals, schedule adjustments, prerequisite issues,…