Client Service Representative

Overview

Old Fort Banking Company is an employee-owned and operated financial institution, and a privately held subsidiary of Gillmor Financial Services, Inc. Established in 1916, the Bank is headquartered in Tiffin, Ohio.

Old Fort Bank is known for our strong relationships with our clients and communities we serve. We have:

• More than 100 associates
• Approximately 27,541 clients
• 10 financial centers located in Clyde, Findlay, Fostoria, Fremont, Old Fort, Sugarcreek Township, Tiffin and Xenia

Our community is our cause. As a community-first bank, Old Fort Banking Company is proud to be a resource for local groups, organizations, and businesses. From charitable donations to sponsor ships and involvement at local events, we take the time to help our communities thrive. Because when they succeed, we all do. It s about more than banking to us — it s about improving the places we call home.

• Delivers a unique client experience aimed at improving client financial wellbeing and creating loyalty
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner
• Handles transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash and endorsements of checks
• Accepts loan payments, issues money orders, cashier s checks, traveler s checks, foreign currency, cash advances and U.S. Savings Bonds
• Processes all transactions within authorized limits, which includes check-cashing limits; obtains manager approval on all required transactions
• Identifies opportunities through meaningful conversations with clients, making appropriate referrals to consumer and commercial bankers

• Excellent client service and communication skills, with the ability to interact with a variety of bank clients
• Previous cash handling experience is beneficial
• Proficient computer skills, including the ability to use a keyboard, ten-key pad and basic capability to access information contained within bank-wide systems
• Effectively manage multiple priorities, work in a fast-paced, changing environment and maintain a commitment to accuracy and timeliness
• Follow policies, procedures and written instructions, as well as verbal instructions or directions from their manager
• Ability to maintain confidentiality

Hours:

Monday - Friday 8:45 am to 5:15 pm, rotating Saturdays 8:45 am to 12:15 pm

Benefits:
Paid vacation at start; 5 PTO days;
Paid holidays