Postgraduate Admissions Manager
Listed on 2026-09-01
-
Management
Education Administration -
Education / Teaching
Education Administration, University Professor
Description
POSITION: Postgraduate Admissions Manager
SUPERVISOR: Director of Online Enrollment Management
DEPARTMENT: Online Enrollment Management
LOCATION: On-campus, located in Tiffin, OH
JOB TYPE: Full-time
SOC CODE: 11-9033
General Job Description for the Post Graduate Admissions Manager:
The Postgraduate Admissions Manager is responsible for assisting in the planning and implementation of comprehensive strategic student recruitment and enrollment for online postgraduate student populations and oversees the graduate team throughout the recruitment process to achieve the goals set by the university. In conjunction with the Director of Online Enrollment Management, this position will assist in leading admissions processes and help to improve the academic profile and geographic diversity of online graduate students.
This individual will work with the Director of Online Enrollment Management and other university department heads on new initiatives associated with marketing, leads, enrollment goals, and innovative programs that are transformative to the institution.
This individual will also recruit and attract a qualified and diverse doctoral student who meets Tiffin University’s enrollment and academic needs. The position entails: frequent phone, written, email, and virtual correspondence; collection of supporting documents to prepare admissions files to be reviewed for an admissions decision; evaluating the doctoral communication plan; and monitoring conversion rates to meet enrollment goals.
Key Responsibilities for the Post Graduate Admissions Manager:The position has the responsibility for the enrollment management functions as they pertain to all recruitment initiatives of online graduate programs.
- In the first three months the individual in this role will:
Take time to understand the historical data behind postgraduate admissions and how data-driven decisions have shaped the department’s success. Use that insight to help define and understand the key performance indicators (KPIs) for this role—and for the overall postgraduate admissions team. - Oversees the graduate admissions process across all programs with a focus on strategic outcomes, operational efficiency, team performance, and the effectiveness of recruitment efforts. These efforts ensure that enrollment goals are consistently met each semester while aligning with broader institutional objectives and performance standards.
- Make sure postgraduate data is clean and reliable – review it daily and report to the Director of Online Enrollment Management when you see variations that are outside average yield and conversations.
- Act as an early alert system to notify direct supervisor, marketing and recruitment teams when there are highlights to call out, as well as any major shifts; such as programmatic interests, credibility of applications, systematic processes, etc.
- Keep accurate documentation on admissions policies and processes so everyone is on the same page.
- Help the admissions team to become more efficient and streamline by identifying areas of opportunity to automate processes and streamline workflows.
- Ensures that the Online Graduate Admissions staff maintains contact with prospective students throughout the admissions process.
- Assist in motivating and training staff to achieve goals both individually and as a team with consultative engagement.
- Manage the funnel from prospect to enrollment to ensure the team meets the goal expectations set by the university.
- Act as a working Admissions Manager by managing and recruiting for the doctorate.
- Other duties as assigned by the Director of Online Enrollment Management.
- Recruit and assist in attracting and selecting a qualified and diverse online student who meets Tiffin University’s enrollment and academic needs.
- Tele-counseling.
- Understand the college mission; implement and abide by the college policy.
- Maintain effective interpersonal and departmental communication.
- Exhibit skills and attitudes reflect good customer service.
- Correspond with prospective students.
- Interview and counsel prospective students about admissions, financial aid, and program information.
- Contribute to the development of admissions…
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