Planet Fitness - Member Services Representative - Part Time - Tifton

Location: Tifton, GA 1912 Larkin Road, Tifton, GA 31794, United States of America

Pay: $11.50 - $12.00

We are looking for a Member Services Representative to join our team. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including answering phones, checking members into the system, taking prospective members on tours, signing up new members, calculating rates, assisting with the drawer and facilitating account updates.
• Respond to member questions and concerns in a timely and professional manner, escalating to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club, completing daily assigned tasks and priority cleaning tasks within the first hour of your shift.
• Other duties and responsibilities based on club needs.

• Must be 18 years of age or older.
• High school diploma or GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude with a passion for fitness and health.
• Exceptional customer service skills; able to interact positively and professionally with members and co‑workers.
• Strong listener with empathy and problem‑solving skills.
• Demonstrated diplomacy in all interactions using appropriate behavior and language.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Occasional lifting up to 50 lbs.
• Occasional encounter with toxic chemicals.

The Taymax Group is an equal opportunity employer in the terms and conditions of employment. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation, please contact Human Resources at  to make an accommodation request.

We do not require any advance payments for computer equipment or any other purpose at the start of employment. Do not provide sensitive personal information during the application process.