Universal Banker - Travel

Overview

Ameris Bank is a purpose-driven financial services company serving customers across the Southeast, Mid-Atlantic, and nationwide through digital channels. The team focuses on integrity, inclusivity, collaboration, and continuous improvement to deliver financial peace of mind. This description reflects a role that combines customer consultation with tellering functions and float responsibilities across banking centers.

• Serve as a consultant to customers by conducting financial profiles, identifying customer needs, cross-selling, and up-selling opportunities.
• Attract, expand, and retain customer relationships to contribute to the financial growth of multiple banking centers.
• Work as both a Teller and Personal Banker, floating between banking centers to support customer and team needs.
• Perform other projects and duties as assigned.
• Establish, expand, and retain high-value consumer and business client relationships to drive regional growth.
• Proactively communicate with current and prospective clients to educate, resolve issues, maintain loyalty, and solicit feedback to improve bank performance.
• Apply need-based sales techniques and conduct customer financial profiles to attract, expand, and retain client relationships by identifying products and services.
• Maintain working knowledge of banking products and promotions; open new accounts and service existing accounts.
• Achieve defined sales and service goals; provide recommendations to supervisors on branch budgetary needs and methods to improve the client experience.
• Understand root causes of customer service issues and implement resolutions with supervisory support for more complex issues.
• Conduct onboarding activities for new clients and provide backup support to other branches as needed.
• Operate the teller line as needed, including processing transactions, researching cash discrepancies, and balancing cash totals; scan daily proof work to the remote capture system.
• Provide assistance and training to colleagues and serve as a mentor; practice ethical sales behaviors aligned with the bank's core values of integrity and honesty.
• Work with a flexible schedule, including Saturdays, and travel to different branches as needed.

• Required Knowledge, Skills and
  
  Competencies:
  
  Highly motivated team player with the ability to develop and maintain collaborative relationships; strong written and verbal communication skills; intermediate PC proficiency; intermediate proficiency in Google Docs and Microsoft Office products.
• Industry and
  
  Work Experience:
  
  At least 1 year of customer service experience required; cash handling or sales experience preferred.
• Academic:
  High school diploma or GED required; bachelor's degree preferred or equivalent education and related training or experience required.

Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees, including:

• Medical, Dental and Vision Insurance;
  Ameris Bank covers a major portion of healthcare costs; eligible on the first of the month following 30 days of employment
• Life Insurance at no additional cost
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan with Ameris Bank matching 50% of the first 8% of contributions
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life and Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers  Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

The above job description describes the general nature and level of work performed and is not intended to be an exhaustive list of responsibilities, duties, and skills required for the position. All job requirements are subject to modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.