Accounts Receivable Specialist; AR – Collections & Billing

ACCOUNTING ASSISTANT (emphasis Accounts Receivable)

Position: Full-time position, reporting to Accounting Manager

Location: Corporate offices are located in Franklin TN, Tigard OR, Santa Barbara CA. Open to alternate locations depending on candidate.

PivIT Global Inc is a single source for all our customers’ IT needs, including sourcing, maintaining, and servicing data center infrastructure. Check us out at  We are seeking a motivated, talented, and well-rounded individual to join our Accounting team.

• Manage the accounts receivable process in accordance with departmental policy, procedures, documentation requirements and internal controls
• Emphasis on the collections cycle and payment application
• Conduct customer outreach for overdue invoices and collaborate with customer to resolve open items that are obstructing payment
• Monitor the accounts receivable aging and maintain accurate internal documentation of payment status and collection efforts
• Research and resolve invoice issues, billing discrepancies, unapplied or misapplied payments, provide missing documents as needed
• Post and reconcile incoming payments daily
• Track and manage client credits on account
• Respond promptly to customer inquiries, in a professional and customer service oriented manner
• Support new customer onboarding, including the credit application processing and account setup documentation
• Develop and maintain positive relationships with customers and with PivIT team members. Work collaboratively with other PivIT departments and internally within the Accounting team
• Escalate delinquent accounts in accordance with company policies, and manage the credit hold process accordingly
• Prepare accounts receivable aging reports and provide updates on collection status
• Keep the Accounting Manager informed of progress and potential issues whereby assistance may be needed
• Assist the Accounting department with projects or other duties as needed, including month‑end tasks, reconciliations, reporting, and other tasks as assigned.

• Associate’s degree in Accounting, Business Administration, or related field preferred
• 3+ years of experience in billing, accounts receivable, or collections roles
• Proficiency in ERP systems (Quick Books, Net Suite, SAP, or similar)
• Proficiency in Microsoft Outlook and Microsoft Excel
• High standards regarding accuracy and attention to detail
• Uphold company values surrounding integrity and ethics
• Ability to multi-task and work independently, with strong organizational and time management skills
• Excellent written and verbal communication skills, with fluency in English
• Exercise sound professional judgment and ability to handle sensitive financial information with confidentiality
• Aptitude for problem‑solving and working collaboratively with cross‑functional departments
• Ability to communicate clearly and professionally, and enforce company policies with tact and professionalism

• Competitive compensation
• Collaborative, team‑oriented work environment
• 100% premium covered healthcare plan available
• Paid time off and holidays
• 401k plan with employer contribution
• PivIT Global provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.