AML Operations Manager

The AML Operations (Ops) Manager is responsible for managing key AML workflows including OFAC sanctions screening, alert triage, CIP oversight, and CTR processes. This role strengthens internal controls while providing leadership to AML Operations Analysts and driving continuous improvements that support consistent regulatory compliance.

• Ensure compliance with key BSA/AML operational requirements, including regulatory recordkeeping, reporting obligations, and CIP related processes.
• Drive process improvements to increase operational quality and efficiency across all areas of responsibility.
• Maintain a strong internal control environment and provide support for audits and regulatory exams related to the AML operational functions under their oversight.
• Manage the OFAC sanction’s function, ensuring comprehensive screening, effective review and decision processes, and adherence to all required OFAC communication and reporting standards.
• Demonstrate ongoing compliance with all applicable bank regulations, policies, and required training for the assigned role.
• Maintain current knowledge of policies and regulatory requirements related to the Bank Secrecy Act and other relevant regulations.
• Maintain and update departmental procedures to ensure alignment with regulatory requirements and operational best practices.
• Ensure reliable coverage and continuity for critical AML and OFAC operational processes.
• Develop and monitor operational metrics, reporting trends, issues, and performance insights to management.
• Identify and elevate emerging AML/OFAC risks, operational issues, and control gaps to senior leadership.
• Supervise and develop a team of AML Operations Analysts.
• Partner with a co‑manager to ensure aligned leadership, consistent expectations, and effective coordination across parallel AML Operations teams.
• Mentor and support team members to enhance efficiency, effectiveness, and professional growth.
• Coach, mentor, or train others as needed and serve as a subject matter expert when providing guidance or instruction.
• Actively support and model the Columbia corporate culture in both actions and communication.
• Take initiative and serve as a positive example for the team and broader department.
• Perform other duties as assigned.

• Bachelor's degree in business, criminal justice, or related field. Preferred
• 5-7 years of experience in BSA/AML or Financial Crimes investigations within a financial institution, with exposure to key operational processes such as sanctions screening and CIP/KYC activities. Required
• 2-4 years of experience leading or supervising teams, with a demonstrated ability to improve performance, operational effectiveness, and team alignment. Required
• Advanced data analysis and interpretation skills, with the ability to identify trends, anomalies, and operational risks.
• Demonstrated ability to lead and develop teams, including coaching, performance management, and building a high‑performing operational environment.
• Advanced understanding of BSA/AML regulatory requirements and expectations, including the components of an effective AML program.
• Strong knowledge of BSA recordkeeping and reporting obligations, including Currency Transaction Reports (CTRs), Monetary Instrument Logs (MILs), OFAC screening processes, and CIP/KYC requirements.
• Experience working with AML transaction monitoring platforms, case management systems, and OFAC screening tools, including troubleshooting issues and supporting system enhancements.
• Ability to manage and improve operational workflows, with a focus on efficiency, accuracy, and strong internal controls.
• Skilled in identifying, assessing, and escalating AML and OFAC‑related risks within operational processes.
• Strong written and verbal communication skills, including the ability to prepare clear reports, explain complex requirements, and collaborate effectively with internal partners.
• Proven ability to work cross‑functionally with Compliance, Risk, Audit, Technology, and business units to support regulatory and operational needs.
• Strong organizational skills, including the ability to manage multiple priorities, meet deadlines, and support audit and regulatory…