Oncology Patient Care Coordinator

Overview

It may sound cliché, but it is true. A career taking care of cancer patients is a calling for most of us. It’s much more than a job. Each of us has a unique story that brought us to Compass Oncology, and those stories usually share common themes of care, compassion, and commitment. No matter the role, the goal is the same: to provide the best care possible for each and every one of our patients.

If this sounds like you, please reach out to us. We can’t wait to hear your story.

Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, pathology, and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing heightened expertise to our patients. If you are a dedicated, team‑oriented, patient‑centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn, and go home at the end of the day knowing you made a difference in the lives of our patients;
Compass Oncology is the place for you!

As a member of The US Oncology Network, one of the nation’s largest community‑based cancer treatment and research networks, Compass Oncology participates in leading‑edge clinical trials through US Oncology research, which has helped develop 89 FDA approved cancer therapies. We serve the Portland and Vancouver communities with clinical offices located throughout the metro area. For more information, visit

Position: Patient Care Coordinator
Employment Type: Full‑Time, 40 Hours M-F
Location: West Cancer Center (Tigard, Oregon)
Salary Range: $19.17–$27.71 Per Hour
Final offer amount is determined by candidate experience, expertise, and internal equity considerations.

Under general supervision, serves as a Care Coordinator in scheduling a variety of patient appointments—office visits, lab appointments, chemotherapy appointments, and other ancillary appointments—as directed by the Provider. May include outside scheduling and coordination of outside referrals. Acts as a resource and liaison between patients and other medical staff. Answers incoming calls, triages calls appropriately to the correct department/healthcare provider. Accuracy, efficiency, and excellent time management are crucial.

Familiarity with standard medical concepts and office practices is required. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Accurately and efficiently schedules patient medical appointments—including office visits, lab, chemotherapy, and other ancillary appointments—ordered by the Provider in the computer system.
• Assists patients in coordinating external referrals as ordered by the provider.
• Obtains and maintains accurate patient demographics and insurance information and communicates changes appropriately.
• Researches and responds to routine and non‑routine patient inquiries in a timely and professional manner. Requests assistance from more seasoned coworkers and supervisors on complex issues to discuss resolution and learn.
• Answers all incoming calls, assesses callers’ needs, directs to appropriate personnel, pages clinic personnel as needed, and obtains and communicates messages accurately and in a timely manner using the patient portal.
• Develops and maintains positive and collaborative working relationships across all departments and staff.
• Attends weekly team huddles led by the Provider to discuss patient cases and work collaboratively to ensure quality care is provided.
• Actively participates in departmental and inter‑departmental staff meetings, work groups or other collaborative efforts as needed.
• Acts as a resource for all clinic staff, including training, shadowing, and onboarding.
• Demonstrates reliability and punctuality by consistently showing up on time and maintaining dependable attendance to support team operations and organizational goals.