Intake Coordinator

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Serenity Hospice is seeking an Intake Coordinator for our Portland Metro team.

Looking for meaningful work with supportive leadership and great benefits? At Serenity Hospice, we help families through their toughest moments - and we support our nurses every step of the way. We prioritize connection over quotas, to build trust and truly focus on care.

Schedule: Monday-Friday, 8am to 5pm

• Great culture and team atmosphere
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

• Receive referrals by phone or in person for designated department
• Provide an explanation of the benefits to patients, families, and community contacts
• Assist with finding alternative services when the patient is not a candidate for hospice
• Oversee scheduling of initial nursing assessment and admission
• Maintain admission packets and ensure that proper forms are available to admissions staff
• Assist community outreach representatives with marketing activities to promote relations with referral sources
• Assist with the completion of admission paperwork as needed
• Adhere to work schedule and maintain good punctuality and attendance record
• Provide telephone and clerical support to other staff members as time allows
• Maintains accurate clinical records, keeping track of goals and progress of clients’

• Be eighteen (18) years of age or older
• At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
• Ability to complete necessary documentation appropriately, legibly, and timely
• Ability to handle stressful and delicate situations
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
• Valid driver’s license and proof of insurance are required