Operations Associate

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods;

collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sports book and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes;

and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Collect is a technology company dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, creative thinkers, and operators obsesses over how to create the ultimate collector experience with our two core products - Collect, the most trusted and dynamic collector focused marketplace, and Live, the most fun and entertaining live shopping experience in collecting.

We have the unique advantage of being backed by Fanatics - the world’s largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we’re a small, nimble, ambitious team building products from the ground up.

If you’re passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

Role Summary

The Operations Associate plays a critical role within the Operations Department, working cross-functionally to manage, track, curate, and fulfill high-value assets. Reporting to the Operations Manager, this position supports both intake operations and logistics, ensuring the integrity, accuracy, and timely processing of all items moving in and out of the vault. This is a hands-on, detail-driven role ideal for someone who thrives in a fast-paced environment, enjoys teamwork, and is passionate about collectibles.

• Manage intake and curation of collectibles, including titling vintage, modern, and TCG cards using Fanatics Collect formatting standards.
• Review, organize, and archive assets for vault storage.
• Prepare assets for auction listings, including image/video review and replacement.
• Re-sticker archival keys and transfer items between locations as needed.
• Perform pre- and post-authentication processes (imaging, video shooting, review, and finalization).
• Support cross-functional operations such as Imaging and Logistics.
• Process inbound and outbound shipments; manage high volumes of incoming packages and auction fulfillments.
• Prepare, package, and label orders accurately, verifying item serial numbers against inventory.
• Identify and pull inventory items for client fulfillments and auction sales.
• Maintain accurate digital inventory records and ensure storage integrity.
• Collaborate across departments to resolve issues (e.g., mis-shipments, rush orders, discrepancies).
• Monitor and update inventory systems to reflect real-time asset status.

• Experience in logistics, warehousing, or asset management (collectibles or e-commerce background is a plus).
• Strong organizational and multitasking abilities with acute attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Resilient, adaptable, and capable of thriving in a fast-paced…