Administrator of Maintenance Services

Schedule: Monday-Friday (8am-5pm)

Hours: 40 Full Time

Location: Portland, OR

Properties: Corporate Office

Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

Cascade
Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Summary

The Administrator of Maintenance Services is responsible for delivery of processes, training and oversight that support the success of the physical assets we manage. This includes identifying/ building and delivering employee training, project management of all major building projects, setting systems in place for building inspections and delivering client satisfaction through project recommendations. This position directly supervises the Regional Maintenance Auditors, Regional Maintenance Supervisors as well as any additional staff necessary to meet the changing needs of our industry.

This position is required to manage multiple projects and team member impacts simultaneously at any given time.

• Identifies, builds and delivers necessary maintenance staff new hire training, ongoing learning initiatives and supports long term growth and development of staff in maintenance roles throughout company.
• Oversight and management of the Regional Maintenance Auditors, Regional Maintenance Supervisors and other direct employees’ work output, schedule, proactive goals, troubleshooting and initiatives inclusive of learning plans.
• Responsible for collaborating with the Portfolio Management team on processes, procedures and performance metrics regarding onsite maintenance items and teams to drive items that have a company impact.
• Develop programs to assist in proactive and responsive management of all items relating to successful physical management.
• Participate in the overall safety of site staff by leading safety meetings and mitigating hazards at the property level through workplace practices and training as identified.
• Drive the development and creation of site-specific written maintenance plans and standardization of maintenance procedures, emergency maintenance procedures, responses (including after-hours response protocols), and policies.
• Drive expectations of onsite activities required by property maintenance teams to ensure company expected deliverables are met. Partner with Portfolio Management team on goals, objectives and overcoming obstacles to meeting expectations.
• Develop processes and programs within team that allow for oversight, tracking and follow-through of preventative maintenance activities at the site level that will result in unit-by-unit annual inspection reports.
• Perform capital needs assessments, oversee competitive bidding and contractor selection for all company projects. Partnering with Portfolio Management team and Services teams to implement.
• Responsible for property projects by finalizing project review and sign-off as well as keeping track…