Retail Store Manager

Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods – and selling them at a fair price. We are a brand revolutionizing a category and welcoming first‑time boot buyers and western enthusiasts alike.

We’re looking for a Full‑Time Store Manager to join our team and lead the retail experience with a forward‑thinking, omni‑channel approach. Through genuine customer service you will drive sales and create an engaging environment for our customers.

Leadership & Team Management

• Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression.
• Develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability.
• Inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team; act as a brand ambassador reflective of the company values.

Customer Experience

• Customer Engagement: cultivate an environment of genuine customer connection by delivering exceptional experiences that are engaging, efficient and personalized.
• Retail
  
  Experience:
  
  challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer.
• Lead Change & Innovation: support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to Tecovas.

Visual & Business Operations

• Analyze sales and product data to identify and interpret business opportunities for the store, customer and market.
• Effectively delegate and guide teams while allowing others the creativity to succeed by making strategic, business‑impacting decisions.
• Collaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability.
• Manage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, and merchandising while assuming accountability for the store’s profitability.

Communication & Relationships

• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards.
• Foster a culture of strong communication and teamwork to balance operational, visual and customer priorities and to facilitate problem‑solving.
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision.

• 5+ years retail store management experience (multi‑unit management highly desired).
• Exceptional leadership, selling, and customer service skills.
• Strong organizational skills and attention to detail.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Experienced in coaching, counseling & conflict resolution.
• Utmost character, honesty, and transparency.

• High school diploma required (college degree preferred).
• Continually able to stand/walk for extended periods, reach overhead, bend, squat, and kneel while organizing and stocking inventory.
• Ability to deliver excellent customer service while implementing loss‑prevention practices.
• Able to lift up to 30 lbs regularly.
• Able to perform store maintenance tasks regularly.
• Must be able to reliably commute to and from the work location.
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed.

• Competitive salary: $72k – $85k (commensurate with experience and qualifications).
• Insurance plans that pay 79‑90% of health premium coverage and 100% of dental & vision coverage for family/dependents.
• Generous employee discount & free boots.

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through , Tecovas Stores across the country, and select wholesale partners.

We are an Equal Opportunity Employer and encourage all qualified individuals to apply. Information collected during the application process is subject to our privacy policy.

Please note:

offers of employment may be conditional pending completion of standard onboarding procedures.