Lease-Up Sales Coordinator

About Us

Compensation: $ (Bonus Potential Included)

Schedule: Monday-Friday (8am-5pm)

Hours: 40 Full Time

Location: Corporate Office, located in Tigard, OR. Travel to properties as needed.

Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

Salary note: Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Summary:

The Lease-Up Sales Coordinator is responsible for driving occupancy and revenue by effectively marketing available units, qualifying prospects, and converting leads into executed leases. The role balances customer service, sales acumen, regulatory compliance, and operational accuracy.

• Customer Engagement & Relationship Building Demonstrates the ability to quickly establish trust and rapport with prospective residents through professional, responsive communication via phone, email, and in-person interactions.
• Sales & Leasing Effectiveness Applies persuasive communication and follow-up strategies to guide prospects through the leasing process, resulting in completed applications and secured deposits that meet company and regulatory requirements.
• Affordable Housing Program Knowledge Understands and accurately applies LIHTC and/or HUD program requirements, including eligibility screening, waitlist management, and documentation standards. (May be trained within the first 3 months of employment)
• Fair Housing & Regulatory Compliance Consistently operates within Fair Housing laws and company policies, ensuring equitable treatment of all applicants and accurate execution of compliance-driven processes.
• Process Coordination & Lease-Up Support Effectively coordinates early lease-up activities, schedules appointments, and supports cross-functional teams to ensure smooth progression from inquiry to move-in.
• Communication & Follow-Through Manages high-volume inbound and outbound communications across multiple channels, ensuring timely responses, clear documentation, and appropriate follow-up.
• Organization & Attention to Detail Maintains accurate data entry, records, reports, and tracking systems to support leasing operations, audits, and program compliance.
• Time Management & Accountability Prioritizes tasks, meets established deadlines, and proactively communicates challenges or delays to supervisors.
• Market Awareness & Business Acumen Monitors local market conditions and competitor activity to inform leasing strategies and support occupancy goals.
• Outreach & Community Engagement Supports and participates in outreach activities and prospect meetings across assigned geographic areas to build applicant pipelines and community presence.
• Adaptability & Team Support Demonstrates flexibility in managing competing priorities, supports team objectives, and willingly performs additional duties as needed.

All of these skills are considered Essential for this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the…