Ergonomic Design & Sales Consultant; In-Store

About the Role

As a Sales & Design Specialist at Herman Miller, you’ll be the face of a brand that has defined modern furniture for over a century. You’ll guide clients through a personalized journey—blending your design sensibility with consultative selling to help them create spaces that support their wellness and productivity. This is more than a retail role—it’s a chance to become a trusted advisor and design consultant for clients who value quality, ergonomics, and timeless style.

You’ll report directly to the General Manager and play a key role in driving the store’s success.

• Inspire and educate clients through in-store demonstrations and personalized consultations.
• Design tailored solutions that align with clients’ needs, preferences, and wellness goals.
• Drive sales by building strong client relationships and proactively following up on leads.
• Collaborate with the Architecture & Design community to grow brand awareness and partnerships.
• Maintain visual merchandising standards and ensure a premium store experience.
• Process transactions and manage orders with accuracy and efficiency.

• Proven experience in retail sales, interior design, or client‑facing design consultation.
• Strong interpersonal and communication skills with a client‑first mindset.
• Proficiency in Microsoft Office and design/rendering tools.
• Ability to lift/move items over 20 lbs and adhere to safety protocols.
• Flexibility to work weekends, holidays, and extended hours as needed.

• Competitive hourly base with uncapped commission on shipped items.
• Performance‑based bonus plan.
• Medical, dental, and vision insurance.
• Paid vacation, holidays, and parental leave.
• 401(k) with 4% company match.
• Commuter benefits up to $150/month.
• Generous employee discounts.

Store

Hours:

Open daily, Sunday through Saturday. Weekend and holiday availability required.

We are committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E-Verify Employment Eligibility Verification. Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact Miller Knoll Talent Acquisition at