Field Services Technician Level 1

About us:

Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data centre customers. Our product line includes large-scale equipment such as air handling units and modular data centres. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.

As a part of Johnson Controls’ Data Centre Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data centre industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team‑oriented group of technicians, engineers and managers working on a daily basis to develop data centre cooling equipment that is changing the face of the data centre facility.

Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.

• Competitive pay

• Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and sick time each year

• Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

We are seeking for this role an engineering technician who possesses authoritative knowledge of large‑scale mechanical and/or mechanical infrastructure systems and adapt this knowledge for mission‑critical facilities. Knowledge of architectural concerns, large‑scale computer farms, control systems, and large industrial/commercial cooling distribution systems is a major plus for this role. You will have extensive experience being involved in large‑scale technical operations and demonstrable problem‑solving leadership with limited oversight as well as possess excellent communication skills, attention to detail, and the ability to create work product with highly accurate results.

You will split your time between interfacing with our customers in the field and working with manufacturing teams to optimise our product(s) to provide the best possible service for our internal and external customers. You will work with design, quality assurance, and manufacturing engineering teams to provide continual feedback from our customers.

• Read and interpret electrical, control and mechanical blueprints, drawings, and other specifications.

• Measure and lay out reference points for installation.

• Assemble and install refrigeration or air conditioning components using hand and power tools.

• Measure and cut piping and connect piping using welding and brazing equipment.

• Start up system and test for leaks using testing devices.

• Recharge system with refrigerant, check and test regulators, calibrate system and perform routine maintenance.

• Troubleshoot, diagnose, and repair a wide variety of heating and cooling/refrigeration equipment/systems.

• Troubleshoot, diagnose, and repair PLC‑based Custom Controls designed and built by Silent‑Aire.

• Focus is on independently achieving general objectives in support of an assigned project.

• Work independently on varied assignments requiring a broad and/or specialised knowledge of refrigeration and HVAC.

• Decision making is guided by applying standard procedures, may make modifications of procedures or use methods developed in previous assignments.

• You will be required to communicate technical issues to technical and non‑technical staff while maintaining a high level of communication with both internal and…